Senior Business Analyst - Omani Nationals

The Senior Business Analyst plays a pivotal role in bridging the gap between strategic business objectives and technical execution. This role is dedicated to analyzing complex business challenges, identifying high-value opportunities for optimization, and providing actionable recommendations that align with the organization’s long-term growth strategy. The Senior Business Analyst functions as a trusted advisor to senior leadership, a collaborator with cross-functional teams, and a guide for translating business needs into technical solutions.

This position requires the ability to evaluate and interpret large amounts of business data, processes, and workflows, then turn insights into concrete recommendations. The Senior Business Analyst ensures that organizational initiatives are supported with robust analysis, well-defined requirements, and effective stakeholder engagement. Operating at the intersection of business strategy and technology, the Senior Business Analyst supports both the delivery of projects and the advancement of operational excellence across the enterprise.



Key Responsibilities

• Business Requirements Gathering and Documentation
• Lead the end-to-end collection, clarification, and documentation of business requirements for complex, high-impact projects spanning multiple departments or regions.
• Partner with stakeholders across business units to ensure requirements are accurately defined, prioritized, and agreed upon.
• Translate strategic objectives into detailed functional and non-functional requirements, ensuring alignment with organizational goals.
• Produce clear, structured documentation such as requirements specifications, use cases, user stories, and acceptance criteria that can be easily understood by technical and non-technical stakeholders.
• Business Process Evaluation and Optimization
• Assess existing business processes, systems, and workflows to identify inefficiencies, bottlenecks, and improvement opportunities.
• Facilitate re-engineering initiatives that streamline processes, eliminate redundancies, and drive measurable operational improvements.
• Develop process models, workflow diagrams, and performance dashboards to map current and future-state processes.
• Collaborate with process owners and subject matter experts to ensure recommended improvements are realistic, cost-effective, and aligned with best practices.
• Solution Design and Support
• Work closely with IT teams, solution architects, and vendors to validate proposed solutions against documented business requirements.
• Actively contribute to solution design workshops by offering insights from both a business and user perspective.
• Support development and testing phases by clarifying requirements, resolving ambiguities, and validating deliverables against agreed specifications.
• Ensure that proposed solutions are scalable, sustainable, and capable of meeting both current and future business demands.
• Stakeholder Engagement and Facilitation
• Act as the primary liaison between business users, technical teams, and external partners to ensure alignment on objectives, scope, and deliverables.
• Facilitate workshops, focus groups, and one-on-one sessions with stakeholders to gather feedback, address concerns, and refine solutions.
• Build strong relationships with senior leadership and functional heads to ensure their strategic needs are reflected in project outcomes.
• Manage stakeholder expectations by providing clear communication, realistic timelines, and proactive updates on project progress.
• Data Analysis and Business Case Development
• Conduct in-depth data analysis to identify trends, measure performance, and evaluate potential solutions.
• Utilize tools such as Excel, SQL, and business intelligence platforms to generate insights that inform decision-making.
• Build robust business cases and feasibility studies that articulate the value, risks, costs, and benefits of proposed initiatives.
• Present findings and recommendations in a way that is accessible to both technical and non-technical audiences, ensuring decision-makers have the information they need to act with confidence.
• Reporting and Communication
• Prepare comprehensive reports, presentations, and…