Manager Patient Access Services

Responsibilities

Southwest Healthcare Inland Valley Hospital, Wildomar, California
, is a licensed 122‑bed facility accredited by the Joint Commission. It is Southwest Riverside County's only designated Trauma Center and a county‑designated Paramedic Base Station. The hospital performs more than 4,000 surgeries a year, and has an average of 4,000 Emergency Department visits per month. The hospital features a Bariatric Weight‑Loss Surgery Center of Excellence and the region’s only Total Joint Center.

Southwest Healthcare Rancho Springs Hospital, Murrieta, California
, is a 120‑bed acute‑care hospital with the region's only Pediatric Emergency Services team (for children 14 and under) provided by board certified Rady Children’s emergency medicine physicians. Rancho Springs Hospital also provides the area's only OB/Emergency Department program, which gives expectant mothers 24/7 on‑site access to OB/GYN physician coverage. The Childbirth Center at Rancho Springs Hospital is the largest in the region and features spacious family‑friendly private suites.

Rancho's Neonatal Intensive Care Unit (NICU) is operated by Rady Children’s.

Employee may be required to float to the other facility within Southwest Health Rancho Springs and Inland Valley Hospital based on operational needs, with appropriate orientation and competency validation provided.

The Manager of Patient Access Services is responsible for supervising and overseeing all registration duties to ensure accuracy of patient information, patient demographic information, insurance information, and that prior authorization requirements have been met. Monitors appropriate reports in accordance with the pre‑registration and scheduling processes to ensure timely scheduling, pre‑registration, and insurance verification. Participates in the cross training of employees to maximize the efficiency, effectiveness, and versatility of the Patient Access Services Department.

Works directly with ancillary department members on a regular basis to improve process flow between the PAS Department and other areas of the hospital.

This position is full time, onsite and oversees both facilities.

• Minimum of five years experience in admitting and hospital billing/collections.
• 2–4 years in supervisory or management role in hospital setting.

• High School Diploma or equivalent.
• Bachelor’s degree in business or related field, preferred.

• CPAM, CPAT, or applicable designation preferred.

• Admitting experience with expertise in rules and regulations related to admitting. Medical terminology, in-depth knowledge of third‑party rules and regulations related to admission, billing and collections of account receivables.
• Ability to develop strategic plans, budgets, goals, and policies and procedures.
• Computer proficient with PC applications, typing, office machines, organizational and communication skills.

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision…