Supervisor, Entertainment & Gaming, Event Manager ​/ Planner

Supervisor – Center Operations

This Supervisor role is always active and ensures all center operations in the absence of senior management. The role includes coordinating with team members, maintaining high standards, and delivering exceptional guest service.

• Be a champion for guests, consistently delivering exceptional service, soliciting feedback, and resolving complaints.
• Capitalize on business opportunities by executing marketing strategies to drive sales (leagues, open play bowling, etc.).
• Develop and maintain relationships with league bowlers and officers to grow league business.
• Assist in recruiting, hiring, training, and scheduling a talented team of hourly center staff.
• Lead the team, motivate them and influence through effective motivation; leverage individual strengths to ensure guest satisfaction and maximise productivity.
• Assist in overseeing the management and expansion of the center’s Food & Beverage program; provide training and supervision to ensure consistent execution.
• Remain flexible with varying shifts, including weekends, holidays, and extended workdays.

• HS Diploma (Bachelor’s Degree preferred).
• 1-2 years experience in Hospitality, Food & Beverage, or Restaurants.
• Solid communication skills.
• Strong team player and people developer.
• Thrives in a fast-paced environment.
• A commitment to great guest service.

• Typical entertainment environment where you will walk, bend, and stand for periods of time; may lift objects with assistance.

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms with over 360 locations across North America. The company owns the Professional Bowlers Association and offers various entertainment experiences.

The pay range for this position is $24.00 to $26.40 per hour. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package, including healthcare coverage.