Health Information Operations Supervisor

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavant employees bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line people management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Health Information Operations Manager.

The Health Information Operations Supervisor will be responsible for maintaining workflow and productivity of HIS staff as well as handling escalated situations and driving a positive work environment. The Health Information Operations Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.

• Have a passion to lead, train and motivate a growing and excited team.
• Communicate and collaborate with leadership on issues, opportunities, or challenges.
• Lead the audit team which receives requests from payors.
• Review data and provide client and leadership solutions.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
• Manage the requests coming in from the risk management team of the client.
• Be the leader of client locations and plan for fluctuating needs.
• Oversee the escalation calls from our centralized call centers.
• Participate in project teams and committees to advance operational strategies and initiatives.
• Coordinate with location/client management on complex issues while building a strong relationship.

• A true leadership philosophy in which the goal of the leader is to serve.
• Ability to support clients and your team working both on-site and remotely.
• 1-2 years of Health Information related experience.
• Well-versed with HIPAA standards.
• A knack for presenting to leadership, clients, and your team via video or in person.
• Solution provider and forward thinking.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Power BI, MS Office.

• EMR experience with EPIC, or Cerner.
• Previous production/metric-based work experience.
• Team building and experience elevating individuals' careers.

To ensure the safety of patients and staff, many of our clients require post‑offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID‑19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case‑by‑case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy‑related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more…