Retail Assistant Store Manager

Position: Retail Assistant Store Manager - Full Time
DEPARTMENT: Retail Store

REPORTS TO: Store Manager

FLSA STATUS: Exempt

POSITION TYPE: Full-Time

COMPENSATION:

Competitive salary based on experience and qualifications. We offer medical, dental, vision, life, and disability insurance along with a 401-k savings program. Future adjustments to salary will be based upon performance.

POSITION SUMMARY:

Assistant Store Managers are responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. Developing and leading a great team while increasing sales and profits of your assigned area will be the most important part of your job. Your hands-on leadership and management expertise will allow our organization to grow. This job is composed of a variety of tasks that are covered by general operating procedures but will also require extensive individual judgment to ensure successful operation of the store.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Drive sales and profitability through customer satisfaction

Develop and implement payroll plans and monitor daily payroll to ensure the plan is met

Display strong merchandise throughout the store and execute plan-o-grams

Ensure merchandise is properly priced, displayed, and stocked according to inventory levels appropriate for the store

Ensure efficient day-to-day operations of the store

Supervise, train, and develop subordinate managers and hourly store personnel in all areas and functions required to run the store effectively

Ensure all employees provide outstanding customer service to satisfy our customer's needs

Ensure all expenses are maintained within the planned budget

Be familiar with and enforce all company policies and procedures

Oversee the implementation of special promotions and advertising events

Maintain strong communication between store and all support departments

Work with Store Manager to ensure all aspects of the P&L are being met. This including sales, gross margin, payroll, and shrink

Ensure the store is in compliance with OSHA requirements and all safety procedures

Provide exemplary customer service

Oversee store programs through effective delegation and management of work, employees, time, and resources

Maintain working knowledge of products and services

May operate forklift or industrial truck to assist in loading, unloading, or moving merchandise and materials

Safety awareness of anything in store that may be hazard to employees or customers

Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner

Additional duties, as assigned

REQUIREMENTS & QUALIFICATIONS:

2-4 years of management experience

Retail Management experience is preferred

Flexibility to work any open store hours

Proven skills in business analysis, with the ability to execute company standards successfully

Experience producing results, managing and developing employees, and succeeding in a retail environment

Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner

Strong communication and leadership skills

Highly motivated leader capable of motivating others to achieve company goals

Excellent Customer Service skills

Excellent verbal and written communication

Must possess strong work ethic and interpersonal skills

Basic computer skills

Highly organized and detail-oriented

Ability to:

Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner

Effectively communicate with customers and employees, in-person and over the phone

Demonstrate initiative and effective problem-solving skills within the scope of the position

Prioritize, accurately multi-task, adhere to deadlines, and learn in a fast paced environment.

PHYSICAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a "legal" disability to perform the essential functions of this position. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day.

The employee must frequently lift and/or move items weighing up to 50 pounds.