Medical Assistant

Key Responsibilities of Medical Assistant:

Assists Medical Providers with inbound phone and fax line medication refill requests.

Ensures effective communication with nursing staff, physicians, and other relevant personnel while maintaining timely and accurate data entry to patient records within facility databases.

Attends mandatory staff meetings and training sessions, demonstrating a commitment to continuous professional development and adherence to policies and procedures in providing high-quality patient care.

• Documenting patients' medical information, including medical history and health insurance information.
• Coordinating daily office activities, greeting patients, and checking patients in and out for their appointments.
• Recording patients' vital signs, documenting physicians' notes and changes in medical conditions.
• Taking tissue and fluid samples and sending them in for laboratory analysis.
• Prepping exam rooms for clinical procedures and assisting practitioners with patient care.
• Assisting physicians during routine checkups, outpatient procedures and other physical exams.
• Monitoring and documenting patient symptoms for physicians' review during clinical exams.
• Providing compassionate patient support and care, attention, and assistance during office visits.
• Preparing and administering medications under the direction of supervising physicians or nurse practitioners.
• Maintain staff records.
• Schedule patients accurately within guidelines and protocols of practice.
• Contact insurance companies for benefits information and obtain information regarding copayments/deductibles to be collected at the time of service.
• Contact physician offices for necessary pre-authorizations as required.
• Observe professional ethics in maintaining confidential information acquired concerning the personal, financial, and medical or employment status of patients and their families.
• Enter correct patient data into the computer terminals and make corrections to errors in records as necessary.
• Perform additional tasks as assigned.
• Ensure patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.