Maintenance​/Dock Technician

In a safe, efficient, and professional manner, the Dock Technician completes required preventive maintenance (PMs) and repairs on commercial and industrial facility equipment. The technician is an excellent communicator and demonstrates strong follow-through.

• Abide by all safety guidelines, including OSHA regulations and lock-out/tag-out procedures.
• Conduct “shift rounds” (regular checks of systems and equipment to identify issues and document performance).
• Maintain, troubleshoot, and perform minor repairs on equipment, sometimes with guidance from more experienced technicians. Examples include:
• Inspecting/evaluating equipment and measuring operating characteristics such as speed, pressure, vacuum, and vibration.
• Identifying wear and replacing expendable components (belts, hoses, fluids, filters, etc.).
• Servicing and maintaining:
• Commercial doors (automatic, hollow metal, overhead)
• Commercial locks and door hardware
• Performing preventative maintenance tasks such as filter changes, condenser cleaning, oil changes, lubrication, greasing, etc.
• Performing minor facility repairs, including routine cleaning, patching, painting, small plumbing repairs, and simple electrical repairs (including lighting concerns).
• Complete detailed training on life-critical work practices, including:
• Modified confined space procedures
• Required documentation processes using paper and digital communications
• Document work results in the CMMS, analyze findings, and recommend updates to the PM list.
• Communicate effectively with coworkers and customer staff to ensure all aspects of work requests are understood, including:
• Work status updates
• Provide guidance to subcontractors supporting facility services (as needed).
• Perform other duties as assigned by the Site Manager.

• Preference given to candidates with some undergraduate coursework, business training, or trade school education

• Minimum of 1 year of experience servicing and maintaining:
• Doors and automatic doors
• Dock locks
• Dock maintenance program records
• experience must include maintenance of pneumatic and/or hydraulic systems
• Preferred experience with the following manufacturers:
• Rite Hite
• Power Ramp
• Nabco
• Stanley Access Technology
• Record USA
• Tormax
• Allegion Door Hardware
• Preferred experience in physically demanding roles requiring mechanical, electrical, plumbing, and carpentry concepts

• AAADM certification preferred
• Must possess a valid driver’s license

• Ability to interpret written, oral, diagram, and graphic instructions
• Ability to fully understand and follow:
• Safety rules
• Operating and maintenance instructions
• Procedure manuals
• Ability to execute repetitive tasks as trained, without deviation
• Ability to write routine reports and correspondence
• Must be able to send/receive emails and manage an email inbox
• Must be able to operate the work order system
• Ability to speak effectively before groups of customers and/or employees

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.