Dealer Relationship Representative

Dealer Relationship Representative

Category: Indirect Lending

Job Location s: US-TN-Murfreesboro

Job :

Type: Active - Full Time Salary

Ascend is the largest credit union in Middle Tennessee and one of the largest credit unions in the United States, with over $4 billion in assets. With an occupation-based field of membership, Ascend is focused on the expansion and diversification of the select employee groups it serves, which creates greater security for the credit union and its member-owners. Approximately 650 employees serve more than 260,000 members from 27 Middle Tennessee branch locations, Regional Operations Center, Teller Center and Corporate Headquarters.

Ascend recognizes that its employees are critical to the credit union's sustained success and future growth. Our employees are the face of the credit union and their personal successes fuel the success of the team. Through collaboration between employees, management, our membership and our Board, we fuel an engine that propels the credit union forward.

Thank you for your interest in a career with Ascend Federal Credit Union! Being employed by Ascend is vastly different than just holding a job. The credit union prides itself on providing employees rewarding career opportunities, competitive benefits and a unique work culture. The credit union's commitment to its employees is fostered by its commitment to the member-owners, ensuring dedicated and engaged employees to serve the membership.

Ascend's vision to be the most loved credit union in our market by employees and members alike has earned the credit union distinctions including Federal Credit Union of the Year (NAFCU, 2015), Best Credit Union to Work For ) and Training MVP Awards ).

Responsible for driving business results by expanding the credit union's indirect auto loan portfolio dollars through effective relationship building. Work closely with key dealer staff to enhance quality auto loan applications. Perform due diligence on prospective dealers and make recommendation on adding/removing dealerships from the program.

#LI-Onsite

• Make regular visits to participating Indirect dealerships and potential dealership partners, develop and maintain new and existing dealer relationships through the Indirect Lending program and be responsible for achieving a pre-determined level of routine and pre-scheduled visits.
• Work closely with dealerships and credit union management to resolve issues where the action(s) of the dealer violates our contractual dealer agreement.
• Create and conduct presentations to auto dealers to develop new relationships.
• Use discretion and independent judgment in attending relevant community and trade association meetings to develop new dealer prospects.
• Track key performance indicators concerning loan application processing measures.
• Review monthly statistic reports related to indirect lending and communicate results with participating dealerships.
• Maintain a working knowledge of regulations, economic trends, and credit union trends related to indirect lending.
• Responsible for developing strategies to increase dealer participation
• Utilize reports to target indirect dealer business activity.
• Document each dealer visit and retain documentation for annual dealer management review.
• Provide dealer activity reports. Reports should be maintained and monitored on a regular basis and provide any additional statistical information as requested.
• Responsible for conducting annual due diligence to ensure dealers comply with credit union policies and standards.
• Perform initial due diligence on potential new dealerships. Make recommendations to add or deny entry into the indirect lending program.
• Monitor competitor's rates, make recommendations when it is identified that our rates are not competitive.
• Maintain overall market knowledge of auto industry and local competition and community awareness
• Communicate with dealers, branch personnel and indirect lending personnel by phone and email. Provide timely responses or direct the questions to the appropriate subject matter expert.
• Responsible for working and training financial…