Registered Nurse Navigator - Outpatient Infusion

Job Description Overview

Join Our Team at IU Health!

Are you a compassionate and organized RN seeking a meaningful role that makes a difference in patient care? IU Health's Outpatient Infusion Center at Ball Memorial in Muncie, IN, is looking for a dedicated Registered Nurse Navigator to lead patients through their infusion experiences and coordinate seamless care. This position offers a rewarding work environment with no weekends, holidays, or on-call responsibilities, promoting a healthy work-life balance.

As Indiana's largest and most comprehensive healthcare system, recognized as the top healthcare provider in the state, IU Health offers a wide array of benefits, including:

• 401(k) retirement savings plan with employer matching
• Tuition reimbursement programs
• Student loan forgiveness opportunities (per government program criteria)
• Employee Assistance Program with free counseling services
• Healthy Results wellness program with biweekly financial incentives based on participation

The RN Navigator serves as a primary point of contact for patients undergoing infusion therapy, providing care coordination, patient education, and support throughout their treatment journey. You will collaborate with physicians, nurses, social workers, and other healthcare professionals to develop personalized care plans, advocate for patients, and ensure timely delivery of treatments. Additionally, you will oversee and support staff in the infusion area, promoting efficient operations and delivering high-quality, patient-centered care.

• Coordinate and facilitate patient care plans across the outpatient infusion setting
• Educate patients and their families about treatment processes, expected outcomes, and follow‑up care
• Collaborate with multidisciplinary teams to ensure timely and appropriate care delivery
• Oversee and support staff in the infusion room, ensuring adherence to policies and procedures
  
  Promote a positive, solution‑focused environment, fostering optimism and teamwork
• Manage multiple priorities effectively, balancing clinical and operational needs
• Advocate for patients' needs and preferences while considering care quality and efficiency

• Requires an Associates of Nursing (ASN).
• Bachelors of Nursing (BSN) preferred.
• Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license.
• Requires that the RN has graduated from a nationally accredited nursing program. 3-5 years of experience preferred.
• Requires Basic Life Support certification through the AHA.
• Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Specialty certifications may be required per unit/department specialty in accordance with the department provision of care.
• Requires knowledge of personal computers using various types of word processing and database software.
• Requires clinical work experience, medical terminology.
• Requires understanding of medical record requirements, regulations and policies.
• Experience in infusion therapy is a plus, but not required.
• Prior leadership or supervisory experience preferred.

If you're passionate about patient‑centered care, thrive in a team environment, and are eager to grow professionally, we want to hear from you!

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.