CRM Developer
Listed on 2026-01-13
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IT/Tech
IT Consultant, IT Support, Technical Support, IT Business Analyst
Position Title
CRM Developer
Compensation$75,000 - $85,000
DepartmentInformation Technology Services_A
About this opportunityBall State University Information Technology is seeking a CRM Developer to drive the development and enhancement of the university's customer relationship management system. In this role you will be responsible for installing CRM-based components, process development, and designing, implementing, and optimizing CRM solutions that align with BSU's business goals and improve customer engagement. You will have the opportunity to interact with other technical staff and with functional areas across campus.
If this sounds interesting to you, please apply.
Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.
What you'll do and what you'll bring Position FunctionBuild and manage integrations with other internal and external applications and databases. Work involves data migrations, systems integrations, and 3rd party applications. This position works closely with the CRM administrator and others in the Information Technology Team to configure and develop CRM solutions that support institutional business requirements. Provide in-depth technical support for all CRM systems for the campus community.
Duties & Responsibilities1. Bachelor’s degree from an accredited college or university by date of appointment.
Or, in lieu of Bachelor’s degree:
2. Associate’s degree plus an additional combination of education or experience in IT equivalent to two years.
Or
3. High school diploma or GED plus an additional combination of education or experience in IT equivalent to four years.- At least five years of professional IT experience, including experience as a developer for an enterprise solution; demonstrated experience working with third‑party vendors making use of vendor product and services technical compatibilities. At least five years of enterprise system support.
- Experience in communication and presentation skills;
Ability to meet with end‑users to capture and understand needs and processes to make informed recommendations for process improvement or system solutions. Must be willing to assure the continuity of enterprise systems and be available to provide support assistance on a 24 hour‑a‑day, 365 day‑a‑year basis.
- Bachelor’s or Master’s degree in a technology or business‑related program.
- Five years of experience working in an IT environment at a higher educational institution.
- Minimum of five years of CRM…
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