Registration Specialist - Neurosurgery

This position is 40 hrs/wk - Monday-Friday 8am-5pm - No weekends or holidays

Location - Ball Memorial Hospital - OMP Suite 401

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.

Answers incoming calls and directs patients and visitors appropriately.

• Scheduling/rescheduling
• Insurance verification or obtaining proper patient information
• Answering and making phone calls
• Patient flow of the office
• Serving as the face of the office and the first point of contact for patients

• Strong attention to detail
• Front of the office in a healthcare setting strongly preferred
• Good communication skills with patients, coworkers and physicians

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).