Operations Director, PPK

Overview

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009. Extraordinary teams are at the heart of our business strategy, and we hire people with exceptional talent to create an environment in which every individual can thrive professionally and personally.

Sustainability (environmental, social, and governance issues) is an increasingly important topic for our clients. In the Sustainability Practice, we help our clients make critical decisions that impact their business strategy, including sustainability strategy, environmental and social impact of operations, stakeholder engagement, and sustainability-related growth and cost opportunities. We work to ensure sustainability efforts are anchored in business fundamentals and demonstrate a clear return on investment—and embedded within our clients  strategy and operations.

The Operations Director is a leadership and pivotal role within Bain’s Sustainability Practice. This is a strategic business role at the heart of a global business, suited for someone who thrives on being a critical member of the team that is shaping and running a business unit, bringing strong problem-solving, analytical, and stakeholder skills, ideally from strategy consulting or an equivalent strategic/operational role, and motivated by making others shine.

You’ll help lead the internal strategy, operations, and execution that enable our partners and case teams to deliver outstanding client and people results. You’ll collaborate with senior practice leadership to shape and deliver our growth strategy, ensure operational excellence, and make high-quality, data-driven decisions. Your work will influence the practice’s priorities, investments, and ability to scale our expertise globally.

If you enjoy strategy, business management, and operational leadership, and want to apply your skills in a role where impact is measured in practice-wide success, internal capability building, and long-term value creation from a business perspective, this role offers that unique opportunity.

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009. Extraordinary teams are at the heart of our business strategy, and we hire people with exceptional talent to create an environment in which every individual can thrive professionally and personally.

You will lead our Operations team and other junior team members in the practice, helping to manage and ensure smooth operations across the practice. The scope of work is flexible but will fall into the following main categories.

Practice planning and strategy

• Partner with practice leadership to shape and support the practice’s short- and long-term strategy
• Orchestrate the Annual Planning Process (202X strategy, revenue forecast and budget proposal) and ensure elements support strategic priorities
• Steer the annual strategic planning process, integrating and synthesizing elements (e.g. solution, sector, region) into the full plan, adding and balancing inputs from stakeholders such as Finance, Marketing, Partners, senior PPK members, and translate them into actionable initiatives with measurable outcomes
• Advise and guide the development of a practice view on competitive positioning; provides direction on how to interpret data and operationalize insights; ensures common approach across solutions
• Lead the design and deliver on center-led strategic initiatives for the practice: sequence and prioritize, secure resourcing, ensure progress (remove roadblocks, make trade-offs)
• Advise on hiring and resourcing to support strategy: coordinate activities across paths and with ecosystem players and align stakeholders
• Act as a key point of contact for the senior leadership team, shaping and influencing them…