Domain Consulting Manager

As Domain Consultant Manager you are the technical leader for your Domain Consultant team. Your team provides technical expertise and guidance in customers network security and zero trust journey. You will work closely with the Solutions Consultant Managers and their District Sales Manager counterparts to build relationships with your customers and help them detect and prevent advanced cyberattacks and breaches. You and your team will play a key role in defining technical solutions that secure a customers key business imperatives and will evangelize our industry leadership in on-prem cloud and security services that establish Palo Alto Networks as a customers cybersecurity partner of choice.

We seek a leader to develop our Domain Consultant teams providing training and technical support as a solution expert. Additionally you will provide feedback to the product management team on new feature requests and product improvements based on what you learn from your customer base. Your team in partnership with the systems engineering team will displace competitor technologies, build market share within your targeted list of major accounts, and most importantly help your client sleep at night as they use our products to build secure digital transactions.

• Recruit and hire new Domain Consultants into the team hiring the best talent in the industry
• Work with your peers to develop a Domain Consultant training curriculum
• Mentor train and review employees on your team keeping them engaged and successful in their careers
• Develop relationships with the Solutions Consultant Managers and their teams to ensure full technology coverage in key opportunities
• Provide effective technical leadership in customer interactions including sharing security trends and standard methodologies employed by other customers to actively be part of the selling process
• Provide Domain Consultant expertise and fill in for existing team members if there is a resource conflict or vacation coverage challenge
• Innovate and iterate to drive high technical validation and PoC win rates for Network Security solutions while reducing technical validation and PoC timelines
• Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO
• Lead conversations focused on industry trends and emerging changes to the security landscape
• Discuss competitor offerings in the marketplace and position ours as the best solution
• Support your team in documenting HLD (High‑Level Design) and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions
• Review and guide your team's technical validation plans including POV (Proof of Value) test plans and customer readiness/requirements
• Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business
• Act as an escalation point for pre‑sales and collaborate with post‑sales teams for issues that arise
• Work with product teams to build requirements and roadmap development plans for our network security customers
• Maintain a general understanding of competitor selling strategies
• 50% travel within the region

• Experience as a pre‑sales System Engineer Manager
• Experience as a Senior System Engineer/Specialist
• Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products
• Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base
• Experience in selling, designing, implementing or managing Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
• Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
• Strong communication (written and verbal) and presentation skills
• High level of German language capabilities, business fluent in English

The team works hand‑in‑hand with large organizations around the world to keep their digital environments protected. We educate, inspire and empower our clients on their journey to security. We are committed to providing reasonable accommodations for all qualified individuals with a disability. All your information will be kept confidential according to EEO guidelines.

Yes

Full‑time

Compliance Management, Customer Retention, Quality Assurance, Customer Service, Extensive Knowledge, Account Management, Front Office, Telephone Calls, Needs Analysis, Cold Calls, Business Relationships, Customer Complaints, Sales Goals, Sales Process, New Clients

Domain Consulting Manager
• Munich, Bavaria, Germany