Senior Executive - Ocean Export

Introduction

Come move the world with us!

Wake up each day to be part of a    global movement   .  A movement to  make an impact . A movement to  go for it!  A movement to  provide best-in class solutions . A movement to be  empowered . A movement to  do the right thing .

Make AIT Worldwide Logistics the next stop on your career journey!

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Overview

Responsible for executing end to end ocean export operations, ensuring timely documentation, shipment management, customer coordination, and KPI compliance while supporting business growth initiatives.

Responsibilities

Manage freehand, nomination, and locally sold ocean export accounts, ensuring end-to-end shipment execution as per customer and company SOPs.
Handle carrier and vendor relationships, including shipping lines, NVOCCs, CHAs, transporters, shippers, and overseas partners, to ensure smooth operations and service continuity.
Take ownership of booking placement, SI filing (INTTRA/carrier portals), AMS & ISF submissions, and ensure all filings are completed within prescribed cut-offs.
Manage HBL and MBL processes, including draft preparation, customer confirmation, debit note coordination, payment follow-ups, and timely release with applicable free time.
Track shipments proactively, ensure milestones are updated in the system, identify deviations from schedules, and coordinate recovery plans with carriers, cartage agents, and international partners.
Ensure accurate and timely billing, adherence to mandatory CW fields, and achievement of defined KPIs in line with company guidelines.
Send pre-alerts to destination offices, ensuring complete and accurate documentation for seamless handover and downstream execution.
Partner with local sales teams to support customer communication, resolve operational issues, conduct carrier/customer business reviews, and contribute to business growth initiatives.
Ensure strict compliance with customer SOPs, internal policies, and AIT operational KPIs, while supporting additional responsibilities as required by business needs.
Complies with all policies and standards
Performs other duties as assigned

Qualifications

A team player who works well with others – being respectful to our teammates is a Core Value

A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role

Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently

Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture

Other Skills We Hope To See

Graduate degree or equivalent qualification.
3–6 years of freight forwarding experience preferred, with exposure to ocean operations.
Strong basic math and geography skills, with the ability to analyze numerical data, identify patterns, and draw logical conclusions.
Working knowledge of DG/GDP requirements;
Cargo Wise proficiency preferred (Basic Cargo knowledge an advantage).
Sound understanding, or ability to quickly learn, ocean freight movement, vendors, container types, equipment, Incoterms, regulatory requirements, pricing, service routings, and shipment profitability.
Basic knowledge of country regulations and AIT policies/procedures, with a focus on risk mitigation for customers and the company.
Effective verbal communication and interpersonal skills, with the ability to interact confidently in one on one settings.
Strong time management skills to meet deadlines in a fast paced, high volume environment.
Demonstrated team orientation, respect for colleagues, and alignment with core values.
Strong work ethic with a sense of ownership, accountability, and independence.
Growth mindset with a continuous improvement approach and openness to change.
Strong customer service orientation, with the ability to build and sustain internal and external relationships.

What AIT Can Offer You

In addition to base compensation, AIT offers a growing suite of competitive benefits to help our teammates realize their full financial, well-being, personal…