Guest Services Associate

Food & Beverage Associate (F&B Associate)

Location:

China Bistro – Chembur

Job Summary

The Food & Beverage Associate is responsible for delivering high-quality food and beverage service to guests, ensuring a pleasant dining experience by maintaining service standards, hygiene, and guest satisfaction at all times.

Key Responsibilities

- Greet guests warmly and escort them to their tables
- Present menus, explain dishes, and recommend food & beverage options
- Take accurate food and beverage orders and enter them into the POS system
- Serve food and beverages promptly as per service standards
- Ensure table setup, cleanliness, and proper mise-en-place
- Coordinate with kitchen and bar team for smooth service flow
- Handle guest requests, feedback, and minor complaints professionally
- Maintain hygiene, grooming, and safety standards at all times
- Assist in opening and closing duties of the restaurant
- Support team members during peak hours to ensure efficient service

Desired Candidate Profile

- 1–3 years of experience in a restaurant or hospitality setup
- Knowledge of Chinese/Pan-Asian cuisine preferred
- Good communication skills in English & Hindi
- Customer-oriented with a positive attitude
- Ability to work in rotational shifts, weekends, and holidays
- Team player with willingness to learn and grow

Educational Qualification

- Diploma/degree in Hotel Management preferred
- Freshers with good attitude and communication skills may also be considered

Skills Required

- Guest service excellence
- Food & beverage service knowledge
- Order-taking and POS handling
- Time management
- Personal grooming and hygiene

Why Join China Bistro?

- Work with a reputed Pan-Asian restaurant brand
- Professional work environment
- Growth and learning opportunities in the F&B industry