Wood finish Technologist - Executive II

Job Title:

Woodfin Technologist

Location:

Mumbai

Department:  Wood Finishes

Reports To:

Woodfin Brand Manager

Experience:

2+ years in wood coatings, woodfinishes technical services, or woodfin product development

Education:

Essential

B.Sc. Degree in Chemistry or Diploma in Paint Technology

Minimum of 50% marks across education

Full time Graduation course

Desired

M.Sc. Chemistry

Note
- Applicants with an Engineering background (B. Tech/B.E./B. Pharma/Diploma) can also be considered.

About

The Role

We are seeking a passionate and technically skilled   Woodfin Technologist  to join our team. This role is central to driving product excellence, enabling contractor capability, and supporting the growth of our Wood Finishes portfolio through training, trials, and technical interventions.

Key Responsibilities

Product Trials Feedback

Plan and execute product trials across regions and formats (internal validation , field validation , post-launch feedback).
Capture and analyze feedback from contractors and applicators to refine product performance.
Develop and maintain trial protocols and documentation for internal reference.

Market Intelligence Benchmarking

Conduct market studies to understand competitor offerings, application practices, and customer preferences.
Gather insights from field interactions to inform product development and marketing strategies.
Benchmark product performance and identify opportunities for differentiation.

Complaint Resolution Technical Support

Work closely with technical and manufacturing teams to resolve product complaints effectively.
Analyze complaint trends and contribute to formulation improvements and process enhancements.
Build a knowledge base of application errors and solutions for field teams.

Marketing Vendor Collaboration

Support execution of marketing events, dealer meets, and shade lab initiatives.
Coordinate with vendors for timely delivery of collaterals and event materials.
Conduct audits and ensure quality standards in vendor deliverables.

Contractor Training Enablement

Conduct hands-on training sessions for contractors on wood finish products
Collaborate with internal teams to activate trained contractors and support product adoption.
Identify and address challenges in product usage through field insights and feedback.

Internal Team Capability Building

Facilitate knowledge enhancement sessions for internal teams like sales and regional technical teams
Drive learning through structured training programs, quizzes, and knowledge-sharing platforms.
Support complaint handling training and technical query resolution.

Key Skills Attributes

Strong technical understanding of wood coatings and application techniques
Effective communication and training delivery skills
Analytical thinking and problem-solving orientation
Collaborative mindset with cross-functional coordination ability
Proficiency in documentation and reporting and basic MS Excel

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