Supply Chain Operations Manager

Peanutbutter and Jelly Private Limited ( About Get-A-Whey) ,  a subsidiary of Heritage Foods Limited,  is engaged in curating & retailing healthy desserts, primarily protein Ice Creams, Keto Desserts, Vegan Ice Pops, Low Cal Kulfis and other food products through e-commerce and q-commerce platforms and retail chain stores in India under the brand name “Get-A-Way” (GAW). The company focuses on combining taste, quality and creativity to deliver delightful dessert experiences.

Must know:  Cold Chain Supply Chain operation in Dairy / Frozen Foods .

Ideal Candidate
12–15 years of experience  in   Cold Chain Supply Chain / Dairy / Frozen Foods .
Young, energetic, and highly execution-oriented .
Comfortable working in a  startup / growth-stage environment .
Strong problem-solving skills with a  hands-on, “doer” mindset .
Ability to manage vendors, warehouses, and logistics partners directly.

Role Overview
E nd-to-end operations , including manufacturing coordination, cold-chain warehousing, inventory planning, logistics, and cost optimization. This role is pivotal in ensuring  seasonal scalability, operational efficiency, and service excellence  while supporting rapid business growth.

Key Responsibilities & KPIs
1. Capacity Planning & Seasonality
Plan and manage  production capacity ,  cold storage capacity (litres / pallets) , and  transport capacity .
Ensure readiness for  seasonal demand spikes  and promotional loads.
KPI:
Capacity utilization %, service fill rate, peak-season readiness.
2. Warehousing & Pallet Optimization
Optimize  warehouse layout , pallet utilization, and cold-chain discipline.
Ensure strict  FIFO / FEFO adherence  across all storage points.
KPI:
Pallet utilization %, inventory accuracy, temperature compliance.
3. Inventory Planning & Control
Maintain  optimal inventory levels , right SKU mix, and safety stocks.
Minimize  obsolescence, expiries, and stock-outs .
KPI:
Inventory turns, expiry losses %, OTIF.
4. Logistics & Transportation Optimization
Drive  route planning, load optimization , and fleet utilization.
Control logistics costs while maintaining service levels.
Reduce  in-transit losses and cold-chain breaches .
KPI:
Cost per kg/litre, on-time delivery %, transit loss %.
5. Cost Management & Budget Control
Track  end-to-end supply chain costs vs budget .
Lead continuous improvement and productivity initiatives.
KPI:
Cost savings, budget adherence, cost-to-serve.
6. Integration with Heritage Network
Leverage  Heritage’s warehouses, routes, and infrastructure  for scale and efficiency.
Align operating processes, SLAs, and performance metrics.
KPI:
Network utilization, cost synergy realization.
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