Logistics Manager

Job Details

Job Title:

Logistics Manager

Location:

Mumbai

Work Arrangement:  Onsite

About

The Role

This role involves overseeing and optimizing the company's supply chain operations Pan India to ensure efficiency and cost-effectiveness.

The Person nel will support the Supply Chain Manager in day-to-day operations, coordinate with internal and external stakeholders, and contribute to the development and implementation of supply chain strategies.

Key Responsibilities

Coordination & Operations
Coordinate closely with Customer Service, Purchase, Warehouse, and Dispatch teams to ensure smooth day-to-day supply chain operations.
Facilitate accurate order processing, timely product movement, and efficient execution of supply plans.
Address and resolve any operational bottlenecks impacting delivery performance or customer satisfaction.
Inventory Management
Monitor inventory levels across multiple locations to ensure optimal stock availability.
Manage stock replenishment, cycle counts, stock reconciliation, and timely reporting.

Maintain accurate and up-to-date documentation for all inventory transactions and warehouse activities.

Logistics Management
Track shipments from origin to destination, ensuring timely dispatch, receipt, loading, and unloading.
Work proactively with logistics partners, freight forwarders, and transporters to ensure cost-effective routing and on-time deliveries.
Troubleshoot delays, damages, or discrepancies and take corrective actions.
Data Analysis & Reporting
Analyze supply chain performance data to identify gaps, inefficiencies, and improvement opportunities.
Prepare and share timely reports on KPIs such as OTIF, inventory accuracy, order cycle time, and logistics costs.
Support forecasting activities and contribute to demand planning discussions.
Compliance & Regulatory Adherence
Ensure all supply chain activities comply with company policies, industry standards, and regulatory requirements, particularly those relevant to chemical trading.
Prepare and submit regulatory reports, customs documentation, and statutory filings as required.
Review SOPs, guidelines, and operational processes to ensure ongoing compliance.
Project Management & Continuous Improvement
Identify cost-saving opportunities and operational improvement projects across logistics, warehousing, and procurement.
Lead or support implementation of process enhancements, automation initiatives, or optimization projects.
3PL & Vendor Management
Manage performance of 3PL partners, transporters, and other supply chain vendors.
Regularly review and align KPIs, SLAs, and operational metrics for optimal service delivery.
Address vendor performance issues and support contract reviews where needed.
Cross-functional Collaboration
Work closely with Sales, Marketing, Finance, Production, and Customer Service teams to align supply chain operations with business goals and market requirements.
Participate in cross-departmental meetings and support new project rollouts.
Customer Service & Shipment Support
Assist Customer Service and Purchase teams in coordinating with freight forwarders, logistics companies, and suppliers for timely shipments.
Ensure proper documentation, including BLs, invoices, MSDS, COAs, and regulatory papers, are received and processed on time.

Job Requirements

Bachelor's degree or MBA in Supply Chain Management, Logistics, Operations Management, or a related field.
Minimum 8 years of relevant experience, preferably in customer service, warehouse management, logistics, or supply chain roles.
Experience in chemical trading or industrial goods environment is highly preferred.
Strong understanding of supply chain processes, warehouse operations, and logistics practices.
Familiarity with local regulatory requirements for chemical handling, transportation, and documentation.
Ability to ensure full compliance with company guidelines, statutory obligations, and industry standards.
Knowledge of ISO 9001 Quality Management System and ability to support its maintenance.
Strong analytical skills with proficiency in data analysis and reporting tools (Excel, ERP systems, etc.).
Excellent communication skills with fluency in written and spoken English.
Demonstrated commitment to workplace safety, PPE usage, and promotion of safe operational practices.
Strong organizational skills, stakeholder management abilities, and a collaborative mindset.

About Caldic

At Caldic, we're a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.

We Offer

Global opportunities with rapid career growth and development
An inclusive, diverse, and dynamic work environment
The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more

We operate in 43 countries around the world. Our innovative solutions are tailored to meet the needs of industries such as food, pharma, personal care, and industrial markets, ensuring sustainable…