Network Engineer; L2

Position: Network Engineer (L2)
Good general understanding of IT principles such as Networks, Hardware and Domains.
 Knowledge of Infrastructure (Data Center and Network) hardware architecture as to understand the procedure shared by L3 teams during troubleshooting, H&E support.
 Knowledge of server/client operations in a domain environment including Active Directory.
 Understanding of current and legacy hardware Infrastructure platforms.
 Hands-on experience in installation and troubleshooting Infrastructure (DC & Network) equipment's, Rack and Stack of the equipment/cable.
 Good Hands-on Experience in IMAC and Break-fix activities related to Infrastructure environment.
 Ability to identify Excellent the right defective spares and replace them with provided good spares as instructed and by physical observations.
 Knowledge of TCP/I P standards and networking.

 Experience with Tape Management activities.
 Excellent knowledge of best practices around management, control, and monitoring of server infrastructure.
 Familiarity with backup and recovery software and methodologies.
 Updating and Recording of activities in relevant IT Ticket Management System.
 Coordinating and agreeing attendance time and date with key stakeholders.
 Provide support either through phone, remote tools, or in person at onsite.
 Perform installation as needed either through physical or network medium.
 Coordinate actual activity date and timings including arrival and departure times.
 Carry all necessary tools, laptops etc. which might be needed to support issues in the infrastructure environment.
 Labelling, Patching and Asset Tagging activities.