AVP Business - Transformation Projects - Asset Management

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G's ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity;

we are creating an exceptional place to work for exceptional talent.

Key Responsibilities:

Hands-on responsibility to run projects on a day to day basis.
Lead & drive projects to deliver on our India 2.0 ambition, with a focus on strengthening our existing capabilities & build new capabilities.
Support in building capabilities both by breadth & depth, identify & transformational opportunities to simplify our operating model & also globalize process to support all regions (UK, Europe, APAC & US).
Plan, Manage, lead & control End to End transition of business processes by adhering to minimum standards and guidelines. In partnership with Functional Leaders and all stakeholders.
Build controls & test controls to ensure all transitions are successful and report back to governance team.
Perform in-depth activity analysis for identified capabilities, document value streams, build high level process maps, KT Plan, Training plan & tracker, SOP's, KPI's, FMEA, etc.
Responsible for all allocated business transitions till go-live and handhold to BAU
Use strong problem-solving skills to address challenges across multiple functions, often navigating unclear scenarios to drive practical, strategic solutions.
Collaborate with cross functional business teams and Technology to shape and deliver initiatives, ensuring cohesive execution across departments.
Build positive relationships with business stakeholders within the organisation.
Challenge the status quo, thinking differently and expressing new ideas.

Key Responsibilities in Allocated Projects

Requirements Gathering:
Engage with stakeholders to understand business needs, specify requirements, and document these in a clear and comprehensive manner.
Conduct workshops, interviews, surveys, and observation sessions to elicit detailed information.
Analysis and Documentation:
Analyse business processes to identify to offshore, automate, eliminate, inefficiencies and recommend solutions.
Develop functional and technical specifications, ensuring they align with business requirements.
Create and maintain documentation including process maps, workflow diagrams, system requirement, effort analysis, skill needs, licence, market data, etc..
Solution Design:
Evaluate potential solutions and recommend the most effective approach by documenting As-is & To-Be operating models
Detailed effort analysis, transition plan & approach, timelines, etc.
Collaborate with business teams to create training materials, approach, plan etc.
Identify risks & propose mitigation plan
Change Management:
Assist in change management efforts by ensuring stakeholders are informed and prepared for changes.

Transformation Project Management:

Lead end-to-end medium to highly complex Asset management projects, including identifying key subject matter experts, cross functional stakeholders, deep understanding of business cases, build project objectives, charter, work streams, scope, resources, dependencies, weekly delivery schedules, execution plan, risk logs, critical path, escalation metrics, management information, project meetings & any other project artifacts.
Develop and maintain high-quality project plans with built-in risk mitigation strategies, ensuring responsibilities are assigned to project resources on daily/weekly basis.
Building in-house frameworks for In-depth activity analysis, effort analysis, control environment, skill analysis, ideation, communication, team building, process excellence, knowledge management, escalation management, etc.
Conduct regular lessons learned sessions during the project…