Customer Service Representative

Technical Customer Support

Location-  Mumbai
Company-  Teleperformance

Employment Type

-  Full-time
Working Days-  5 days rotational

About Teleperformance
- Teleperformance is a global leader in digital business services, providing customer experience management, technical support, customer care, and back-office services to leading international brands. Operating in multiple countries worldwide, Teleperformance is known for its people-first culture, career growth opportunities.

Eligibility Criteria
- Qualification:

HSC / Graduates

Experience:

6 months of any experience (for experienced candidates) Graduate freshers can also apply

Salary
- Graduate Freshers: ₹24,000 per month Experienced Candidates: ₹28,000 per month

Job Responsibilities
- Provide technical support for laptops and printers (North America customers).
Diagnose and troubleshoot hardware and software issues.
Assist customers via voice process.
Ensure high customer satisfaction and resolution within SLA.
Document customer interactions accurately in the system.

Required Skills
- Basic knowledge of laptop & printer troubleshooting.
Good communication skills (English mandatory).
Basic computer and technical knowledge.
Problem-solving and customer-handling skills.

Send your CV's on:

HR Khushi- khushi.b
- HR Shaizeen- shaizeen.pi -