Associate Information Technology

Key Areas of Responsibilities

Provide Trading Platform Support (NSEIX – NEAT)
Manage incident, change, and problem resolution processes
Deliver desktop support and administer IT infrastructure systems
Implement and monitor IT governance and compliance frameworks
Identify, assess, and mitigate IT risks
Plan, coordinate, and test disaster recovery and business continuity strategies
Collaborate with and manage relationships with vendors and stakeholders
Oversee data center operations to ensure optimal performance and availability
Conduct application and exchange audits to meet regulatory and operational standards

Requirements

Manage IT operations, trading applications, servers, desktop and network infrastructure for trading.
Oversee data center management, compliance audits, and NSEIX exchange application support (NEAT).
Lead vendor coordination and implement disaster recovery strategies.
Perform BOD EOD support for trading application
Ensure maximum uptime for trading platforms and back office applications.
Establish backup and restoration processes for systems.
Maintain asset records, tickets, updates, and documentation as per ITIL processes.
Strong knowledge of  Windows 11, O365, Windows/Linux Server OS  preferred.
Hands-on experience with ticketing tools (e.g., Service Now).
Exposure to working directly with end customers/business, vendors, and project stakeholders.
Good communication and technical skills.
Knowledge of NSE IX Exchange Regulations & Compliance.
Experience handling exchange IT audits
Minimum 4-10  years  in front office/back-office infrastructure and trading application support.
ITIL process adherence (change, release, incident, problem management).
Degree in Computer Science, Software Engineering, or related field.
Strong command of spoken and written English.
Regional experience preferred.