Job Description & How to Apply Below
About Us
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.
The Merlin Intake Agent Offers Business Users Unparalleled Ease Of Use, Increasing Adoption Rates And Significantly Reducing Non-compliant Spending. For Procurement Teams, The Merlin Autonomous Negotiation Agent Handles Tail Spend Autonomously, Securing Additional Savings;
The Merlin Contract Agent Helps Draft Compliant Contracts And Reduces Risks By Actively Monitoring Them;
And The Merlin AP Agent Further Enhances Efficiency By Automating Invoice Processing With Exceptional Speed And Accuracy. We Are An Equal Opportunity
Employer:
Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.
Job Description
Zycus is looking to hire Procurement Analyst have strong expertise in Source to Pay / Procure to Pay domain expertise . Candidates having experience on Coupa/GEP/iValua/Jagger/Ariba products would be most preferred. The Analyst will work as part of a Project / Technical Account Management team to deliver analytical, solution-oriented services to Fortune 500 clients. In this role, you will be part of a Global Team and work with our global customers in implementing our AI-driven procurement solution.
As a Procurement Analyst At Zycus, You Will:
Work with customers and understand their configurations and usage patterns of Zycus application/s (like Sourcing, Contract management, Supplier management, Procurement etc.)
Provide training to customers on upcoming changes for new releases every quarter.
Proactively communicate with customers and resolve their issues.
Plan, Estimate and drive the execution of change and service requests.
Identify patterns in customer raised tickets (issues and queries) and work towards permanently addressing them.
Work on all aspects of maintenance of an already implemented Customer including business process mapping, requirements gathering, process configuration, documenting process flows, user interface configuration, user / supplier set-up and testing support.
Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC
Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customerʼs business needs.
Job Requirement
What will you require to be successful in this role:
Must have:
Experience in Source to Pay / Procure to Pay
Experience Level: 2-5 years
Willingness to work in 24 X 7 shifts
Excellent written and oral communication skills is a must.
Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
Collaboration with various internal and external stakeholders.
Ability to learn, execute and excel. Multitask and work with priorities.
Working hours :
As per the geography and region assigned.
Candidates who are ready to relocate to Mumbai / Bangalore
Five Reasons Why You Should Join Zycus
Cloud Product Company:
We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.
A Market Leader:
Zycus is recognized by Gartner (world's leading market research analyst) as a Leader in…
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