Application Support Engineer

Job Responsibilities :

Triage and Troubleshooting Incidents for Banking Applications
Performing diagnosis of production incidents by analyzing Application, Middleware and database alerts.
Should be able to understand application design 3 Tier architecture, Ability to understand the logs (Application, Database, Middleware) and engage with relevant teams for incident triage and timely resolution
Should understand concepts of Table Partitioning, DB cluster & RAC fundamentals, Query plans etc
Should be able to review Query plans, identify long running queries, understand Alert Logs (of oracle db)
Reviewing daily Database Reports and taking appropriate action.
Corrective action on alerts received from monitoring tools.
Engage and work with Internal teams (like DBA, Middleware, Server team, Storage, Network, Security) for the issue raised & ensure timely closure of open issues
Analyze and various application performance telemetry, work towards automation of tasks and improve uptime and availability of the application.
Work with ISV (Software OEM partners) for devising solutions to address critical bugs
Deploy patches / bug fixes / VAPT in the UAT / Test environment & conduct SIT.

4-10 years of experience

Skills Required:

For Database, Its Oracle, Database:
Proficiency on Oracle 19C, DB cluster & RAC fundamentals, OCA (Oracle Certified Associate) / OCP ((Oracle Certified Professional)  Certification Preferred (OCA/OCP
- Database Administrator).
Preferred Middleware Technologies:
Knowledge of WAS, Web Logic (any)

Location:

Airoli, Thane