Job Description & How to Apply Below
We are looking for an experienced Application Support Engineer (Techno-Functional) with strong wealth and broking domain knowledge and solid expertise in MS SQL and PL/SQL. The role involves L2/L3 support for business-critical financial applications, ensuring high system availability, performance, and reliability in a fast-paced trading environment.
Key Responsibilities
Application Support & Troubleshooting
- Provide Level 2 and Level 3 application support for wealth management and broking platforms
- Diagnose, analyze, and resolve application issues using MS SQL, PL/SQL, and debugging techniques
- Perform root cause analysis (RCA) for recurring issues and implement preventive solutions
Functional & Domain Support
- Apply strong understanding of wealth management and broking operations to support business workflows
- Assist business users by translating functional issues into technical resolutions
- Support critical market-hour issues with minimal business disruption
Incident & Change Management
- Handle incidents, problems, and changes as per ITIL best practices
- Ensure timely resolution of issues while meeting defined SLAs
- Coordinate with development, DBA, and infrastructure teams for complex issue resolution
Documentation & Knowledge Management
- Create and maintain technical and functional documentation
- Contribute to knowledge base and SOPs for faster issue resolution
Required Qualifications
Education
- Bachelor’s degree in Computer Science, Information Technology, or a related field
Experience
- 4–5 years of experience in Application Support
- Prior experience in Wealth Management, Broking, Capital Markets, or Financial Services is mandatory
Technical Skills
- Strong expertise in MS SQL and PL/SQL
- Application troubleshooting and debugging
- Good understanding of database concepts and data models
- Familiarity with ITIL processes (Incident, Problem, Change Management)
Functional Skills
- Strong knowledge of wealth & broking business processes
- Understanding of financial markets, instruments, and regulatory frameworks
- Experience supporting trading, portfolio, or back-office systems is a plus
Soft Skills
- Excellent communication and stakeholder management skills
- Strong analytical and problem-solving abilities
- Ability to work under pressure during market hours
- Team-oriented with a strong customer-first mindset
✅ Ideal Candidate Profile
- Application Support Engineer from Capital Markets / Broking / Wealth domain
- Strong SQL + functional understanding
- Comfortable working on-site and handling critical production issues
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×