Steward​/Floor Member

Position: Steward / Floor Member
Company Description
Mirah Hospitality is a prominent food and beverage group in India with a legacy spanning nearly 25 years of creating renowned hospitality brands. Revered for popular names like Hitchki, Bayroute, and Rajdhani, Mirah brings culturally resonant concepts to life with a focus on delivering exceptional guest experiences. With over 30 outlets, the company operates on scalable and sustainable models, continuously prioritizing talent development and fostering a vibrant food and nightlife community.

Backed by SKFS Group's operational expertise, Mirah Hospitality is committed to growth while maintaining its rich heritage in food services.

Role Description
This is a full-time, on-site position based in Mumbai for a Steward / Floor Member. The role involves welcoming guests, ensuring excellent customer service, maintaining cleanliness and efficiency in the dining area, and assisting with food and beverage services. Additional responsibilities include following food safety and hygiene standards, coordinating with team members to provide a seamless experience, and adhering to service protocols to uphold the company's standards.
Qualifications
Customer Service and Communication skills to interact effectively with guests and handle queries or concerns professionally.
Understanding of Food & Beverage operations and the ability to provide quality service to ensure an exceptional dining experience.
Capability to undertake Training to continuously improve service and adhere to established best practices.
Experience in Food Service processes and proper hygiene standards, with attention to detail and efficiency.
Ability to work in a fast-paced environment and collaborate effectively with team members.
Prior experience in the hospitality or F&B industry is an advantage.
A positive attitude and willingness to learn and grow in a dynamic workplace.