Guest Relation Executive
Job in
400001, Mumbai, Maharashtra, India
Listed on 2026-01-19
Listing for:
Foodlink F&B Holdings India Ltd.
Full Time
position Listed on 2026-01-19
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner, Event Staff/ Venue Crew -
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner, Event Staff/ Venue Crew
Job Description & How to Apply Below
– Job Responsibilities
Welcome and assist guests in a warm, courteous, and professional manner
Act as the first point of contact for guests at banquets, restaurants, or events
Ensure a seamless guest experience from arrival to departure
Handle guest queries, feedback, and complaints efficiently and politely
Coordinate with F&B service, kitchen, and operations teams to meet guest expectations
Maintain guest records, preferences, and special requests
Support event coordination and VIP guest handling
Ensure grooming, hygiene, and service standards are maintained at all times
Assist in reservation confirmations and seating arrangements
Build positive guest relationships to encourage repeat visits and brand loyalty
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