Event production & ops manager

Key Responsibility Areas (KRAs)
Corporate Event Production & Operations Manager

1. Event Production Planning & Execution
Lead end-to-end production planning for corporate events, conferences, exhibitions, launches, and experiential activations.
Translate creative concepts into executable production plans with accurate timelines and deliverables.
Prepare detailed production schedules, run-of-show (ROS), and technical execution plans.
Ensure flawless on-ground execution aligned with client expectations and brand standards.
2. Operations & Logistics Management
Manage event logistics including venue coordination, permissions, site inspections, vendor movements, and manpower deployment.
Oversee setup, rehearsals, live event operations, and dismantling within defined timelines.
Anticipate operational risks and implement contingency plans.
Ensure compliance with safety, legal, and venue regulations.
3. Vendor & Partner Management
Identify, negotiate, onboard, and manage vendors (fabrication, AV, lighting, sound, staging, décor, logistics, etc.).
Finalize vendor scopes, timelines, and commercials.
Monitor vendor performance, quality, and adherence to SLAs.
Control vendor costs while maintaining quality benchmarks.
4. Budgeting & Cost Control
Prepare detailed event production budgets and cost estimates.
Track actuals vs. planned budgets and ensure cost efficiency.
Negotiate best commercial terms with vendors and suppliers.
Ensure accurate billing, PO management, and vendor payment coordination.
5. Team & Resource Management
Lead and coordinate production executives, site managers, and freelancers.
Allocate roles and responsibilities clearly across teams.
Conduct daily task reviews, site briefings, and post-event debriefs.
Mentor junior team members and improve operational efficiency.
6. Client Coordination & Stakeholder Management
Act as the primary production SPOC for clients and internal teams.
Participate in client meetings, recce visits, and technical discussions.
Communicate timelines, dependencies, and production feasibility clearly.
Manage client expectations and ensure timely issue resolution.
7. Quality Control & Risk Management
Ensure high production quality across all event elements.
Conduct pre-event checks and technical rehearsals.
Identify risks related to timelines, vendors, weather, safety, or permissions.
Implement corrective actions swiftly during live events.
8. Process, Documentation & Reporting
Maintain production checklists, MOMs, vendor agreements, and operational SOPs.
Ensure proper documentation for events including drawings, layouts, and approvals.
Prepare post-event reports covering execution, challenges, and learnings.
Continuously improve operational processes and workflows.
9. Cross-Functional Coordination
Work closely with Creative, Client Servicing, Finance, and Business Development teams.
Provide production inputs during proposal and pitch stages.
Support feasibility analysis and costing during pre-sales.
10. Continuous Improvement & Innovation
Stay updated with new event technologies, materials, and production trends.
Suggest innovative production solutions to enhance event experience.
Improve turnaround times, vendor efficiency, and cost optimization methods.