Senior Enrollment & Student Success Advisor

This role is for one of our clients
Industry: Education Administration Programs

Seniority level:
Associate level

Min

Experience:

1 years

Location:

Mumbai

Job Type: full-time

We are seeking a dynamic Senior Enrollment & Student Success Advisor to lead postgraduate enrollment efforts while delivering a premium, student-first advisory experience. This role combines consultative engagement, pipeline ownership, and outcome-driven conversion strategy to ensure prospective students make informed academic and career decisions.

You will serve as a trusted advisor throughout the admissions lifecycle—guiding candidates from initial inquiry to confirmed enrollment—while upholding high ethical standards and delivering against enrollment objectives.

Key Responsibilities

Student Advisory & Program Positioning

Engage prospective postgraduate candidates through calls, virtual consultations, and campus interactions.

Evaluate academic history, professional background, and long-term career goals to recommend best-fit programs.

Clearly articulate curriculum structure, faculty strengths, learning outcomes, fee models, scholarships, and career pathways.

Build credibility and trust through transparent, data-backed counseling.

Convert qualified prospects into enrolled students through structured and value-driven follow-ups.

End-to-End Enrollment Management

Take full ownership of the applicant journey—from first interaction to enrollment confirmation.

Guide applicants through documentation, interviews, assessments, and payment processes.

Track pipeline health, application status, and conversion ratios to ensure timely progression.

Maintain accurate and up-to-date records within CRM and admissions systems.

Stakeholder Collaboration

Partner with academic teams to stay updated on program changes, eligibility criteria, and selection guidelines.

Coordinate with finance and operations teams to ensure smooth onboarding and student transition.

Act as a consistent point of contact for applicants and parents, addressing queries with clarity and professionalism.

Enrollment Strategy & Continuous Improvement

Contribute to monthly and quarterly enrollment planning and forecasting.

Share structured feedback on candidate objections, market trends, and competitive insights.

Help refine engagement scripts, FAQs, and admissions workflows for improved conversion and experience quality.

Drive improvements in applicant satisfaction and enrollment cycle efficiency.

Candidate Profile

Experience
3–6 years of experience in postgraduate admissions, higher education counseling, or education-focused sales roles.

Proven track record of meeting or exceeding enrollment targets.

Experience engaging with working professionals or executive learners is a plus.

Skills & Attributes

Strong consultative selling and relationship-building skills.

High emotional intelligence with the ability to engage students and parents thoughtfully.

Excellent follow-up discipline and objection-handling capability.

Structured, data-driven approach to managing admissions pipelines.

Commitment to ethical and student-centric counseling practices.

Preferred Exposure
Experience in premium institutions or executive/PG education environments.

Familiarity with CRM platforms and admissions tracking systems.

Understanding of career-focused academic programs and professional education pathways.

What You'll Gain

Competitive compensation with performance-linked incentives.

High visibility in a growth-focused academic environment.

Opportunity to influence enrollment strategy and student success outcomes.

A meaningful role combining commercial impact with educational transformation.

Core Competencies

Enrollment Strategy

Student Advisory
Postgraduate Admissions
Pipeline Management
Consultative Engagement
CRM Discipline
Conversion Optimization
Stakeholder Coordination
Higher Education Sales

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.