Travel Executive

Job Scope:
The Travel Desk Executive will be responsible for managing and coordinating all domestic and international travel requirements for employees. This includes travel bookings, visa assistance, forex coordination, invoicing, reporting, vendor management, and travel data analysis. The role demands strong attention to detail, excellent communication, and the ability to work efficiently in a fast-paced corporate setup.

Total /Relevant

Experience:

5+ years of experience

Key Responsibilities:

Travel Booking & Coordination
Handle domestic and international air ticket bookings for employees.
Manage end-to-end travel arrangements (flights, hotels, cabs, insurance, etc.).
Ensure bookings are as per company travel policy and cost-effective.
Provide multiple travel options for comparison when required.
Coordinate travel changes, rescheduling, cancellations, and refunds.

Visa & Passport Support
Assist employees with visa documentation, application process, and appointment scheduling.
Coordinate with visa agencies and consulates as needed.
Track visa expiries and maintain employee travel document records.

Forex Management
Coordinate foreign exchange (forex) requirements with authorized vendors.
Maintain records of forex provided and ensure compliance with company policies.

Invoicing & Vendor Management
Coordinate with travel partners/agents for timely invoicing.
Cross-check and verify invoices for accuracy (fare, taxes, service charges, etc.).
Maintain vendor SLAs and assist in vendor evaluation.

Travel Reports & Data Analytics
Prepare monthly/quarterly travel MIS reports.
Analyze travel cost, travel patterns, frequently traveled routes, and employee travel behavior.
Identify cost-saving opportunities through trend analysis.
Maintain employee travel databases and dashboards.

Policy Compliance
Ensure all travel bookings are aligned with corporate travel policies.
Educate employees on travel guidelines and approvals.
Support internal audits related to travel operations.

Customer Service
Provide timely support to employees during travel (flight changes, delays, emergencies).
Maintain strong communication and ensure a smooth travel experience.

Must-have skill:
Strong knowledge of domestic & international travel systems.
Hands-on experience with GDS tools (Amadeus / Sabre / Galileo) – preferred.
Understanding of visa, passport, and forex procedures.
Excellent Excel skills and ability to generate reports & dashboards
Strong analytical skills for travel trend analysis.
Good communication and coordination abilities.
High level of attention to detail and accuracy.
Ability to work under pressure with tight timelines.

Qualifications Criteria:
Graduate in any discipline (Hospitality, Travel & Tourism preferred).
Certification in travel management (optional but preferred).