IT Intern

A GREAT PLACE TO WORK AND BANK

Join our team! 1st Security Bank team members deliver service that "WOWs" each other and our customers. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all. If you share these core values and are committed to career excellence, let us help you reach your dreams!

If you are the type of individual that would enjoy working at one of the Puget Sound's Best Places to Work for 10 years in a row and focuses on providing an exceptional client experience, then 1st Security Bank is the place for you. 1st Security Bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and is also consistently rated a 5 star Bank in Washington State by Bauer Financial, an independent bank rating firm.

1stSecurity is looking for smart, driven, and kind undergraduate students to participate in the summer internship program. This is for students with an interest in pursuing a career in finance, banking or a related industry. The students will work within the specific department for the position applied for with an opportunity to work with and be exposed to other departments of the bank, providing a well-rounded experience.

This is an entry level IT Internship that will primarily be based in IT Help Desk but with exposure to other IT areas such as Systems Support, Information Security, and Systems Administration.

• Demonstrate service excellence in end-user support via telephone, in-person, and through remote tools.
• Review and work assigned tickets to ensure service level commitments are strongly adhered to for both internal and external customer service. Escalate tickets as appropriate.
  • Assist with installation, maintenance, and support of PCs, laptops, printers, and other equipment and peripherals.
• Provide end user technical support for bank phone systems.
• Regular travel to 1SB locations during business hours. Additional travel as required for special projects.
• Performs other duties as assigned.

• Relationship Driven - we strive to "WOW" (surprise, excite and delight) each other and our customers.
• Ethical - fair, honest and act with integrity.
• Lead by Example - maintain a positive attitude, show respect for others, and have some fun!
• Accountable - we take our responsibilities seriously and we meet our commitments with urgency.
• Team Player - dependable, enthusiastic contributor to team success and to the greater good of the bank.
• Embrace Dreams - we encourage each other to reach for our dreams.
• Diversity - we celebrate diversity and support equality for all.
• Community Oriented - we actively support our communities and the Bank's CRA initiatives.
• Open and Honest Communication - always professional, responsive, and timely.

• High School diploma.
• Currently enrolled in a 4-year institution, in addition, a college junior standing or higher.
• Working toward a bachelor’s with emphasis in a technology related field.
• Basic knowledge of information security standards and practices.
• Basic knowledge of all applicable Regulations that pertain to this position is required.

To perform this job successfully, an individual should be proficient in Microsoft Office Products and have the ability to learn other programs.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee will operate in a general office environment, using office equipment such as a phone and a computer. The employee must have full range of motion and be able to bend, squat, and crawl when installing equipment.
• The noise level in the work environment is usually quiet to moderate as compared to a private office with light foot traffic and office equipment. The employee must be able and willing to interact frequently with the general public.
• Occasional travel, after-hours, and weekend work as needed is required.

Salary Range: $20.00 hourly

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.