Software Engineer, Menu & POS Platform Mountain View

Staff Software Engineer, Menu & POS Platform, Otter - Mountain View

Mountain View

Great restaurateurs have always needed passion—for food, for people, and for creating memorable experiences. Today, thriving as a digital restaurateur also means having a passion for technology.

At Otter, we believe in the joy of serving others, and we’re on a mission to help restaurants succeed in online food delivery. Thousands of restaurants around the world—from beloved local spots to global brands like Chick-fil-A, Ben & Jerry’s, KFC, and Eataly—trust Otter to power their delivery business. Our platform helps them increase sales, reduce order errors, and eliminate the chaos of managing delivery operations.

Our Menu Platform (featured on our tech blog) is the central hub for comprehensive menu management. It streamlines operations, enhances customer experience, and provides a single source of truth for menus across:

Key capabilities include real-time menu updates, channel-specific availability, pricing and tax configuration, ingredients and SKU management, bundling and promotions, A/B testing, and automated syncing between POS and delivery channels. With 99.99% platform availability and 150,000+ restaurants
, our platform is a critical infrastructure for restaurants worldwide.

As a backend-focused Software Engineer
, you will help advance this high-scale, high-impact platform. You will:

• Build data-driven features that power dynamic menu operations.
• Contribute to planning and strategy for tools and internal platforms.
• Design, implement, and test backend services using agile practices.
• Collaborate cross-functionally with engineering, product, and support teams.
• Write, debug, and maintain high-quality code across multiple projects.
• Architect scalable systems capable of supporting large, distributed workloads.
• Improve platform reliability
  , performance, and developer experience.
• Champion innovation and continuously explore new technologies and approaches.

• Education: Bachelor’s degree in Computer Science or equivalent experience.
• Experience: 10 - 15 years of professional software engineering experience.
• Technical Mastery: Strong background in building scalable, reliable, distributed systems;
  Proficiency in Java and modern backend development practices;
  Experience maintaining large-scale, high-traffic applications.
• Architectural
  
  Skills:
  
  Ability to design new systems from scratch and evolve existing architectures.
• Impact Orientation: Demonstrated track record of meaningful, high-quality contributions.
• Communication: Clear communicator capable of partnering with both technical and non-technical stakeholders.

• A massive, accelerating industry: In the US alone, online food delivery has grown 10× in the past five years—from $10B to $100B—and is projected to reach $500B–$1T by 2030
  .
• Real-world impact: Help restaurants—local favorites and global brands alike—thrive in the digital era.
• A collaborative environment: Work with experienced peers in an environment focused on learning, growth, and cross-team partnership.

This role is onsite at our Mountain View office
. Our work is highly collaborative—we build new products, iterate quickly, and consistently reimagine an industry that’s rapidly evolving. Working together, in person, helps us move fast, stay aligned, and do our best work.

As set forth in Otter’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one.

People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website .gov/ofccp.