Senior Neighborhood Director; Dean

Mountain View, California, United States

We are focused on Good Living for the Greater Good. This means providing a true sense of home and belonging for our Neighbors and Prometheans and giving our time and resources to bring positive change locally and beyond. It also means supporting you in your career goals with the very best working experience, and that starts with us having fun in the work we do together.

Some companies call them “Senior Property Managers” or “Senior General Managers,” but at Prometheus our Senior Neighborhood Directors do so much more.

It’s an exciting role where you will be juggling a lot of hats, strategizing and motivating your team! As a Senior Neighborhood Director, your role is a constant blend of:

• Financial Management – You know just what it takes to ensure your Neighborhoods achieve the income expectations in your operating budget. No matter if you are recommending major capital projects or simply tracking your office supply budget, you make every detail (and dollar) count. You are fluent in variance reports, market dynamics, and local rental ordinances.
• Customer Service – You are a problem solver that makes renting easy. When Neighbors have questions on things like complex rental laws or are dissatisfied with their service, you help them find the answers. You know “the buck stops with you,” but you are just as happy to pitch‑in and help your team by touring Neighbors and answering phones whenever the office gets busy.
• Leadership – You lead by example and show our Prometheans that tomorrow matters. You work closely with your Leasing & Experience Manager and Neighborhood Service Managers to ensure your teams have the resources and training they need to thrive. Their success is your success, and you have a natural passion to coach and develop your whole team to see them grow.

Clearly, you are asked to do a lot around here, but that’s just what our Senior Neighborhood Directors love. After all, you are the type of person who achieves your long‑range plans by creating a warm and fun culture where your team feels at HOME, and that’s exactly why you’re excited to become a Promethean. So if this feels like the type of property management job that you have always been searching for, we invite you to call Prometheus your HOME.

• You Like to Be Kept “On‑Call” – You know your Neighborhoods never shut down just because your office closes at 6pm or your personal work week ends on Friday. Even though you may be out of the office, you always tell your team that you’re only a phone call away if they ever have rental questions or there are maintenance emergencies.
  
  Of course you will have plenty of time to be “Off‑Call”, we still want you to take vacations and come back refreshed and relaxed. We offer great vacation perks, including your birthday!
• Your Experience – Prometheans come from all walks of life and from all over the globe. We’re also very diverse in that we hire talent with experience in other industries and who bring different skill sets and ideas to our company. You should have at least 5 years of property management experience with at least 2 years of supervisory experience and multi‑site experience is preferred.
• Your Cultural Traits – Although we’re a highly dispersed organization by the nature of our business, our Prometheans are strongly united by our Purpose, Mission and our Cultural Traits. These are the defining characteristics of a Promethean:
  Team Oriented, Communicator, Entrepreneurial, Passionate, Self‑Starter, Creative, Principled, and Brand Ambassador.
• Your Education – A Bachelor’s degree is preferred.
• Your Industry Knowledge – You’ve been around the block a few times and you have up‑to‑date knowledge of housing laws and other legal issues affecting property management. ARM, CPM or CAM designations are preferred.

We offer a variety of benefits that take compensation well beyond a paycheck. This includes traditional benefits and benefits you might not expect or know about. The provided salary range is based on a number of factors, including location, job‑related skills, experience and…