Associate Project Manager

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Bon Appétit Management Company operates more than 1,000 cafés around the country for corporations, universities, and museums, as well as a few dozen public restaurants. We’ve led the industry in socially and environmentally responsible sourcing, from sustainable seafood to cage‑free eggs.

We cook everything from scratch using fresh, local ingredients.

The Associate Project Manager will provide departmental support and contribute to the project portfolio, with a significant focus on Micro‑kitchen programs. This role requires defining the scope, design, and deliverables for micro‑kitchen projects in collaboration with the Strategy and Performance & Micro‑kitchen leadership team, and will report into the Mobilization team. A key responsibility of this position is to enhance the operational excellence of the Food & Micro‑kitchen program.

The Associate Project Manager will utilize their project management and Micro‑kitchen expertise to support the Strategy & Performance team, thereby contributing to the overall success of the project portfolio and business goals.

• Support project managers in the preparation of proposals, presentations, project plans and successful launch of new unit openings and refreshes.
• Support the administration and version maintenance of team folders, tools, documents, sheets and resources.
• Attend meetings/calls, offering thought partnership and support to clients and cross‑functional teams.
• Establish and maintain Project Management deliverables.
• Attend project meetings including OAC, Project Kickoff, Final Launch Trainings, Project Status, Stakeholders, and PLC Decisions.
• Work across lines of business, particularly the Micro Kitchen team, with clear and organized communication.
• Monitor and update project activities against the Project Management Strategy Plan.
• Ensure organizational standard metrics are measured and reported.
• Support Project Managers as they monitor, control and provide performance/status reports about project health/performance to the culinary team.
• Provide ongoing performance feedback to the Mobilization Team.
• Monitor project team health and create a positive working relationship.
• Demonstrate and reinforce leadership behaviors that support the client and interact professionally with other employees, customers and suppliers.
• Perform quality work within deadlines with or without direct supervision.
• Drive culture change through influence and leadership.
• Work independently while coordinating work efforts with other employees and organizations.
• Support and own the team in conducting assessments and action plans that motivate, build competencies, safety standards and improve cultural and individual performance and contribution to overall campus wide results.
• Provide frequent communication and feedback to leadership regarding the successes and opportunities for cultural development.
• Update and maintain the documents used to communicate SOPs, standards, management tools and training systems.
• Stay current on operational standards, procedures and resources to provide leadership and optimize business results.

• Education:
  
  Bachelor’s degree is preferred.
• Project management, Micro‑kitchen and customer service experience. Experience in project management, micro‑kitchen, hospitality, restaurant, and administration is preferred.
• Ability to influence and/or manage team members at all levels of the organization to drive project results, while maintaining a partnership model.
• Experienced user of Microsoft Office Suite, Word, PowerPoint, Excel, Google Apps for Project Management, Google Drive, Docs, Sheets, Slides and Gmail.
• Creative and strategic thinker, with demonstrated excellent follow‑through and attention to detail.
• Outstanding communication skills (oral, written, presentation, listening).
• Ability to prioritize workload and respond quickly to time‑sensitive requests.
• Strong planning and management skills to work…