Sr. Manager, Business Operations

Who we are

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short‑haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3‑7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation.

The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom‑built to transport freight safely and efficiently between pick‑up and drop‑off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all‑encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers’ logistics operations.

The Sr. Manager, Business Operations will lead the planning, execution, and continuous improvement of critical business operations across the organization. This role spans the full lifecycle of operations – from procurement and vendor management to deployment, scaling, and long‑term optimization. The position requires a balance of strategic thinking and hands‑on execution, ensuring operational readiness, efficiency, and scalability in a fast‑paced environment.

This leader will partner with cross‑functional teams including engineering, product, finance, compliance, and external vendors to drive accountability, improve processes, and enable sustainable growth. The role emphasizes data‑driven decision‑making, effective resource allocation, and building repeatable frameworks that maximize ROI and deliver successful business outcomes.

This role is onsite 5 days a week at our Mountain View, CA office!

• Own the end‑to‑end business operations lifecycle, from procurement and integration through deployment readiness, scaling, and ongoing support – with a direct focus on enabling in‑fleet operations.
• Lead cross‑functional planning and execution to ensure seamless transitions of vehicles and equipment through each stage of the operational lifecycle.
• Optimize fleet resource allocation and reassignment decisions by analyzing utilization, downtime, costs, and deployment timelines.
• Partner with Finance on forecasting, ROI modeling, and cost management across fleet procurement, maintenance, and redeployment.
• Negotiate with vendors and manage external partners to ensure vehicles, equipment, and services meet operational, cost, and quality requirements.
• Establish scalable procurement processes, vendor performance frameworks, and analytics to support multi‑site fleet expansion.
• Oversee operational health programs and fleet readiness playbooks to maximize uptime, minimize disruptions, and ensure continuity of service.
• Collaborate with product, engineering, and safety teams to integrate fleet performance insights into planning, design, and long‑term strategy.
• Drive continuous improvement initiatives across procurement, maintenance, and fleet reliability, using data insights to increase efficiency and scale operations.
• Lead continuous improvement initiatives across procurement, operations, and reliability, leveraging data insights to drive efficiency and scalability.

• Bachelor’s degree in Business, Operations, Engineering, or related field; MBA or advanced degree preferred.
• 5+ years of experience in operations, supply chain, fleet management, or program management (automotive, AV, logistics, or related industries).
• Strong vendor negotiation and contract management experience.
• Proficiency with analytics and visualization tools (SQL, Python, Tableau/Power BI, or equivalent).
• Excellent leadership, problem‑solving, and cross‑functional collaboration skills.
• Demonstrated ability to balance speed, cost, and quality in high‑growth, fast‑paced environments.

Salary Ranges – $160,000–$220,000

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