Installation Technician

• Contract Type: Permanent (W2 only)
• Location: On-site in Mountain View, CA
• Schedule: Monday to Friday
• Compensation: $62,400 to $68,640 annually, plus benefits

Please note:

This role is not open for C2C or any third-party arrangements.

The ideal candidate should come with a minimum of 4 years of experience, along with basic PC/Networking skills. They should be a self-starter, a team player with a willingness to get hands dirty, and exhibit eagerness to level up. Additionally, the candidate should be capable of working in an ambiguous environment.

• Vendor and logistics coordination for deployment
• Integrate support and coordination with primary lab sites for solution delivery
• Physical implementation of hardware within the SI environment
• Tracks/rails
• Servers
• Power Distribution Units (PDU’s)
• Network equipment (mostly switches)
• Basic cabling (BMC, KVM, Network)
• Possible sheet metal modifications/drilling
• System Administration & Support
• Imaging with MECM (Microsoft Endpoint Configuration Manager)
• Rack Managers (RM)
• Active Directory (AD), Security Groups (SGs)
• Carry out typical support activities to intake requests for issues and changes
• Coordinate SI efforts with other teams (Lab/Resolve/Infra)

• Scan/Checkout Hardware
• Support will-call requests, where customers pick up equipment from the warehouse
• Scan inventory to capture serial and part information, reallocate server hardware in inventory database
• Action customer work-order tickets, which may include updating the ticket, coordinating with the customer to resolve an exception, inventory discovery, or hardware move
• System Integration and Hardware Health
• Confirm basic system health
• Perform hardware re-configurations
• Delivery Requests
• Create and/or facilitate delivery requests to order equipment from inventory
• Update internal systems (IMS and ADO) when actioning a delivery request
• Logistics Coordination
• Assist the Logistics Coordinators with odd tasks as needed
• Physical Work
• Rack and stack
• Cabling
• Lifting servers and other various equipment

• Essential PC skills
• Basic understanding of Active Directory
• Basic understanding of System Administration
• Rack and stack
• Fabrication

This dynamic role requires a collaborative attitude. While you will have specific duties, the entire team is responsible for the final delivery, which may occasionally involve taking on additional tasks outside your primary responsibilities. Adaptability and a willingness to contribute wherever needed are key to success in this environment.

At Biblioso, we are committed to the well‑being of our employees and offer a competitive benefit package to support their needs, including:

• Disability coverage
• Employee Assistance Program (EAP)
• Life insurance
• Health insurance
• Paid vacation and sick time
• Paid holidays

We believe that investing in our team's well-being is essential for the success of our company.

Please note:

This role is not open for C2C or any third-party arrangements.