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HelpDesk/Support Technical Support IT Support Systems Administrator

IT Helpdesk Lead: Scale Support Team & Automate Self-Service

Job in Mountain View, Santa Clara County, California, 94039, USA
Listing for: Kodiak
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading robotics firm in Mountain View, CA, is seeking an IT Helpdesk Lead to establish and scale IT support functions. The role involves managing helpdesk operations, designing processes for efficiency, mentoring IT analysts, and ensuring a positive employee technology experience. Ideal candidates should have 5+ years in IT support with experience in SaaS environments and a passion for automation and empathy in relations.

Attractive compensation and benefits package offered.
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