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HelpDesk/Support IT Support Technical Support Systems Administrator

Helpdesk Lead: Scale IT Support & Drive Shift-Left

Job in Mountain View, Santa Clara County, California, 94039, USA
Listing for: Kodiak
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading autonomous technology firm in Mountain View, CA, is seeking an IT Helpdesk Lead to build and manage the IT support function. This role includes establishing processes, managing the helpdesk and ticketing systems, and mentoring a team. Candidates should have 5+ years of experience in IT support, with a focus on SaaS environments and MDM solutions. The company values automation and offers a competitive compensation package, including equity and benefits.
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