Principal, Product Strategy & Business Operations - AI & BI

Overview

Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. We do this by using technology to solve our customers’ most important problems — putting more money in their pockets, eliminating unnecessary work and complexity, and helping them make financial decisions with confidence.

Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. We do this by using technology to solve our customers’ most important problems — putting more money in their pockets, eliminating unnecessary work and complexity, and helping them make financial decisions with confidence. Our flagship products —
Quick Books, Turbo Tax, and Credit Karma — reflect our commitment to transforming how people manage their finances, run small businesses, and pay employees. Intuit is a trusted partner to millions of small businesses and consumers, with a presence that is both broad and deeply rooted.

Note:

The following lines describe the role and context for the Principal, Product Strategy and Operations Manager, within the Quick Books AI and Business Intelligence domains.

People who work for themselves fuel the economy. In the U.S., small businesses employ 60% of the workforce and create 80% of new jobs, yet many face long odds. Quick Books, a leader in accounting and bookkeeping solutions, continues to evolve to meet changing customer needs and market dynamics.

As a Principal, Product Strategy and Operations Manager, you will lead AI-driven transformation across Quick Books by partnering closely with the Quick Books AI and Business Intelligence product teams to deliver game-changing customer experiences. You will shape strategy and run the operating rhythm for platform-level AI initiatives, including AI agent strategy and embedded business intelligence through reporting, KPIs, and dashboards within Quick Books.

This role sits at the intersection of AI platform strategy, AI agents, product execution, and business intelligence, working closely with product, engineering, data science, and design leaders to ensure AI meaningfully improves customer outcomes  a force multiplier, you will translate emerging AI capabilities into concrete product experiences, set clear direction, drive execution, and ensure AI strategy turns into shipped, measurable impact.

• Shape the Multi-Year AI and Business Intelligence Strategy
• Build cohesive short- and long-term strategy for AI and Business Intelligence within Quick Books, including AI agent strategy, BI capabilities (KPIs, dashboards, reporting), customer experience evolution, and “better together” opportunities across the ecosystem.
• Define clear frameworks, success metrics, and strategic choices that clarify tradeoffs for senior leadership.
• Ensure strategic, customer, and financial outcomes are clearly defined, aligned, and tracked.
• Lead preparation for monthly CEO updates and regular EVP-level updates.

• Run the Operating System for AI Initiatives Across Quick Books
• Own and deliver a clear, data-backed narrative of AI performance, risks, and opportunities, driving alignment across senior leaders and cross-functional stakeholders.
• Establish operational rigor and accountability across a complex, platform-level AI portfolio.
• Design and run the operating rhythm, including MBRs, QBRs, performance insights, and execution tracking systems.

• Drive Execution and Unblock AI Delivery
• Identify execution gaps and surface the highest-leverage actions to accelerate delivery of AI agents, intelligent workflows, and embedded insights.
• Partner closely with Product, Engineering, and Data Science to remove friction, resolve dependencies, and ensure initiatives are meeting plan.
• Work across cross-functional mission teams to set pace, enable progress, and surface blockers that require resolution or escalation.

• Create Clarity Across a Complex, Cross-Functional Ecosystem
• Translate AI and platform complexity into clear priorities, insights, and success measures that teams can execute against.
• Anticipate where alignment may break down and proactively drive resolution.
• Partner deeply…