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Technical Support Systems Engineer

Enterprise VDI: Customer Escalation Engineer

Job in Mountain View, Santa Clara County, California, 94039, USA
Listing for: Omnissa, LLC
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    Technical Support, Systems Engineer
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology company is seeking a Customer Escalation Engineer to enhance support quality and resolve technical issues for customers. The ideal candidate will have 3-5 years of experience in software engineering, a strong command of C++, and proficiency in Python and Power Shell. You'll work cross-functionally to troubleshoot and document solutions while advocating for improvements based on customer feedback. This role promises to be dynamic, with opportunities for impactful contributions in a supportive work environment.
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