Head of Revenue Operations

Mountain View, California, United States

Commerce

IQ’s AI-powered digital commerce platform enables brands to optimize the digital shelf, increase retail media ROI, and drive incremental sales across major marketplaces. The company serves 2,200+ brands with a global network of more than 900 retailers and operates in more than 50 countries.

The Senior Manager / Director of Revenue Operations is a key leadership role responsible for driving execution and continuous improvement across the end-to-end revenue engine, spanning Sales, Customer Success, Marketing, and Partnerships. The role balances strategic thinking with hands-on ownership and partners with GTM leadership and Finance to support predictable growth, operational rigor, and actionable insights. The role aims to scale Commerce

IQ’s revenue operations as the business grows. This is an onsite role based in Mountain View, CA, requiring in-office work 5 days a week.

• Partner with GTM and Finance leaders to support annual and quarterly revenue planning, including segmentation, quota support, headcount planning, and territory design.
• Analyze performance trends and surface insights to inform GTM decisions and trade-offs.
• Support alignment across Sales, Marketing, and Customer Success by translating strategic priorities into operational plans.

• Own and optimize key GTM systems (Salesforce, CPQ, Customer Success tools, marketing automation) to ensure usability, data hygiene, and scalability.
• Build and maintain workflows, playbooks, forecasting processes, and pipeline standards to drive consistent execution.
• Identify opportunities for automation and improved data quality to increase team efficiency and visibility.

• Run weekly, monthly, and quarterly reporting and business reviews, tracking KPIs and highlighting risks and opportunities.
• Serve as a trusted partner on revenue analytics, including pipeline health, customer segmentation, renewals, churn, and product attach.
• Partner with Sales and Customer Success leaders to improve forecast accuracy, deal inspection, and renewal visibility.

• Support commercial policies, pricing frameworks, and approval workflows to improve deal quality and velocity.
• Assist with deal reviews and complex opportunities by providing analysis, modeling, and recommendations.
• Partner with Sales leadership to improve deal qualification and inspection rigor.

• Work with Marketing, Finance, Sales, and Customer Success to ensure GTM initiatives are well-coordinated and effectively executed.
• Lead through influence, building relationships to drive adoption of processes and tools across teams.
• Contribute to a strong operating cadence and culture of accountability within the GTM organization.

• 8-12+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy roles, with 3+ years in a people leadership or senior IC role.
• Experience in SaaS, retail ecommerce, or CPG-adjacent technology strongly preferred.
• Proven ability to scale and improve GTM processes in a growing or changing environment.
• Strong expertise in Salesforce and modern Rev Ops tooling, with solid analytical, modeling, and reporting skills.
• Excellent communication skills, with experience influencing Directors and VPs through data and insight.
• Comfort operating in a fast-paced, ambiguous environment, balancing strategy with hands-on execution.

The typical base pay range for this role in Mountain View, CA is USD 150, per year. This role also qualifies for an annual cash bonus, as well as an equity package consisting of pre-IPO stock options. This base pay range may be inclusive of several career levels at Commerce

IQ and will be narrowed based on a number of factors including the candidate’s experience, qualifications, and location.

Base salary is just one part of your total rewards package  may also be eligible for long-term incentives, in the form of company stock options, as well as potential discretionary bonuses. You will also receive access to:

• Comprehe…