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Senior Engineering Manager - Platform

Job in Mountain View, Santa Clara County, California, 94039, USA
Listing for: ID.me
Full Time position
Listed on 2026-01-11
Job specializations:
  • IT/Tech
    Systems Engineer, Cloud Computing
Job Description & How to Apply Below

Company Overview

is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with  once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with  at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations.

More than 600+ consumer brands use  to verify communities and user segments to honor service and build more authentic relationships. ’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative.  is committed to “No Identity Left Behind” to enable all people to have a secure digital identity.

To learn more, visit (Use the "Apply for this Job" box below)..

This role is based out of our Mountain View, CA or McLean, VA offices and requires full-time in-office attendance
.

Role Overview

is seeking a Senior Engineering Manager to lead a multi-disciplinary Platform Engineering organization
, encompassing Cloud Infrastructure, Site Reliability Engineering (SRE), Internal Developer Tooling, and Platform Services Development
. This team builds and operates the foundational platforms that power all engineering teams at —ensuring our services are reliable, secure, cost‑efficient, and a joy for developers to build on.

In this role, you will guide managers and engineers working across cloud infrastructure, observability, CI/CD, runtime environments, service frameworks, and core backend platform capabilities. You will partner closely with product, security, compliance, and engineering leaders to define the strategic direction of ’s platform and deliver systems that meet stringent federal standards while enabling rapid product innovation.

This is a high‑impact leadership role responsible for shaping the future of ’s platform architecture, operational excellence, and developer experience.

Responsibilities
  • Define and drive the long‑term strategy for Cloud Infrastructure, SRE, and Developer Experience platforms that support all  services.
  • Own reliability, scalability, and performance for mission‑critical platform services and infrastructure layers.
  • Set the vision and roadmap for internal developer tooling, including CI/CD, local development environments, service scaffolding, and platform APIs.
  • Partner with engineering, product, and security leadership to align platform investments with business needs, regulatory requirements, and growth trajectories.
  • Establish and uphold SRE best practices across availability, incident response, capacity planning, and observability.
  • Ensure the platform meets high availability and performance SLAs for both internal development teams and customer‑facing systems.
  • Drive a culture of “automate everything,” reducing operational toil and improving system resilience.
  • Oversee the evolution of cloud‑native infrastructure using Kubernetes, Terraform, Helm, and modern orchestration frameworks.
  • Accelerate migration toward scalable, reliable, and cost‑effective infrastructure patterns.
  • Develop secure‑by‑default platform capabilities that align with FedRAMP, NIST 800-63, and other regulatory standards.
  • Build frameworks, SDKs, APIs, and shared services that streamline how engineers build, deploy, observe, and maintain applications.
  • Improve development velocity through tooling modernization, improved abstractions, guardrails, and self‑service workflows.
  • Collaborate with engineering teams to understand pain points and deliver solutions that reduce friction and inconsistency across the stack.
  • Mentor, coach, and develop engineering managers and senior engineers; foster a culture of technical excellence, ownership, and collaboration.
  • Build and scale a world‑class platform engineering organization with strong execution and high trust.
    Advocate for platform thinking and reliability best practices across the company, including with executives and product leaders.
Basic Qualifications
  • Bachelor’s degree in Computer Science or a related technical field.
  • 8+…
Position Requirements
10+ Years work experience
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