IT Analyst II

City of Mountain View provided pay range

This range is provided by City of Mountain View. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

We are looking for a motivated and capable Information Technology professional to take on the role of IT Analyst II within the Mountain View Police department. You will join a tight‑knit team, serving your community by providing critical support services to law enforcement. This position receives direction from the Senior Systems Specialist and will have the opportunity to gain experience in public safety systems.

If you are looking for an opportunity to leverage your technical expertise in public service this position is for you! Review our detailed job description here.

• Support the Police Department by ensuring that critical systems and hardware are working smoothly. Exercise problem solving as needed to ensure minimal impact to operations.
• Assist in the design, deployment, and maintenance of telecommunication systems, both through routine maintenance and responding to issues as needed.
• Install network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals.
• Administer and maintain virtualization technologies, network load balancing technologies, storage systems and server hardware.
• Work towards a goal of high availability, reliable disaster recovery, and business continuity as they relate to system administration.
• Utilize excellent customer service skills with staff, providing direct assistance with problems in a timely manner.
• Share your knowledge by providing technical instruction, general training, advice, and support to staff regarding the use of equipment, procedures, and software.
• Have an eye out for continuous improvement by researching, evaluating, and recommending enhancements to existing systems or the implementation of new ones.

• Equivalent to an associate’s degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems in computer science or related field, plus five years experience in management information systems. Some assignments may require specialized systems experience such as HTML, CSS, Java script and XML, PHP, and structured query language (SQL).
• A technology certificate from an accredited college or trade school in information technology, computer applications, web technologies, computer information systems, application development database design, programming, technology project management, or related field and five years of experience in private‑sector or public‑sector positions in information technology, including systems analysis work and development, system integration, or project management.
• Equivalent to a bachelor’s degree from an accredited college or university with a degree in computer science or a related field, and two years of progressively responsible experience comparable to that of an Information Technology Analyst I in the City of Mountain View. Some assignments may require specialized systems experience such as HTML, CSS, Java script and XML, PHP, and structured query language (SQL).

• Possession of Advanced Microsoft, VMWare Certified Professional (VSP), CCNP and/or LINUX certifications.
• Experience in radio communication systems.
• Experience in a Public Safety environment supporting application systems like CAD/RMS/Mobile data computer systems.

• You work well in a fast‑paced environment with a close knit team.
• You are adaptable, flexible, and can offer solutions in ambiguous situations.
• You possess good technical knowledge of information systems and like to jump right in to try new things.
• You like helping people with technical problems and have excellent customer service skills.
• You can think on your feet and pride yourself on your problem solving skills.
• You are detail‑oriented and organized to keep track of multiple and varying processes.

• Flexibility regarding work schedule is necessary. Incumbents will need to be willing to…