Senior Sales Engineer

Client Summary

• Focused on enhancing human connection and engagement through advanced AI solutions.
• Provides AI-driven tools to support patient communication, outreach, and workflow efficiency.
• Delivers conversational AI capabilities that improve responsiveness and streamline interactions.
• Uses data and analytics to uncover insights and guide continuous improvement.
• Helps optimize staff efficiency, reduce operational friction, and improve overall experience for both patients and teams.
• Designed to scale seamlessly, offering customizable and multilingual communication solutions.

• Evaluate product fit with prospective health system customers, including workflow mapping and integration points.
• Develop compelling ROI models and business cases tailored to executive (CFO, COO, CIO) audiences.
• Deliver persuasive demos both virtually and in person that align with health system challenges and priorities.
• Partner with Sales leadership to build SE playbooks, demo scripts, ROI calculators, and case studies.
• Support RFP/RFI responses, order form drafting, and executive-level presentations.
• Act as the bridge between Sales, Product, and Customer Delivery—capturing customer needs and informing product roadmap.
• Build trusted advisor relationships with health system executives by demonstrating industry fluency and consultative thinking.

Required Experience and Qualifications:

• 5-7+ years relevant experience, ideally in healthcare consulting, enterprise SaaS, or health system strategy.
• Strong analytical toolkit: ability to quantify ROI, build business cases, and structure executive-ready insights.
• Deep understanding of the U.S. healthcare system: payer-provider dynamics, health system operations, EHR environments, and patient access challenges.
• Experience creating technical and business documentation (workflow diagrams, proposals, SOWs, RFPs).
• Exceptional communication skills: able to engage confidently with frontline operators and C-suite executives alike.
• Strong verbal and written communication skills, ability to work cross-functionally.
• Advanced experience with Excel and PowerPoint.
• Ability to work in an unstructured environment typical of a fast-paced start-up.

Preferred

Experience and Qualifications:

• 3+ years in a sales engineering, pre-sales, or consulting role supporting enterprise health systems.
• Demonstrated ability to deliver high-impact software demos that resonate with senior executives.
• “Executive gravitas”: presence, credibility, and ability to influence decision-making at the health system C-suite, SVP, and VP level.
• Familiarity with patient engagement platforms, call center operations, or EHR (Epic, Cerner) workflows.
• Premier Consulting Firm Experience is a plus.

Compensation $200k, Health Insurance, 401k, Paid Vacation