Director - Ecommerce Product Management

Director - Ecommerce Product Management

Join to apply for the Director - Ecommerce Product Management role at Gen.

Gen Digital is the global leader in digital safety. More than 5 billion people are online – banking, learning, shopping and connecting. Our mission is to Power Digital Freedom – guarding online wellness to enable rich, full and safe digital lives. Gen blocks more than 14B threats a year, yet cyber criminals are getting more creative every day – leveraging LLMs, deepfakes, and targeting our identities.

Our family of brands:
Norton, Life Lock, Avast, Avira, AVG, CCleaner and Reputation Defender protect over 500 million people worldwide.

• Develop, evolve and deliver a Browse and Discover product strategy.
• Lead a team of about 20 – product managers, experimentation professionals, web production specialists – to drive a high‑converting, customer‑centric, top‑of‑funnel ecommerce experience.
• Drive measurable growth in conversion and customer engagement.
• Partner with marketing, engineering, data science, and design to execute the evolving customer experience, balancing short‑term commercial objectives, experience excellence and long‑term strategies.
• Drive AI into key elements of the product development experience – experimenting with design‑to‑code, task and workflow automation and more.
• Lead, mentor and inspire your team to exceptional performance.

• An exceptional product leader, with a track record of driving measurable outcomes, developing product strategies, identifying and prioritizing the most valuable opportunities and focusing your team on value.
• An ecommerce expert – you’ve driven value at scale in an ecommerce business with $100M+ in annual revenue, you know the funnel and have worked with partners in paid and owned media to drive revenue.
• You model outstanding collaboration – having worked in complex and/or matrixed environments with key partners such as engineering and UX design.
• A determined, resilient and creative problem solver, undaunted by obstacles and finding ways to overcome them.
• A seasoned people leader, with experience driving a high‑performing team.
• 10+ years in product management.

This role follows a hybrid model (3 days per week in office) to combine best‑in‑class in‑person collaboration with flexibility for personal life. We consider all candidates.

Gen is proud to be an equal‑opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, marital status, sexual orientation, gender identity or expression, or veteran status. Gen prohibits discrimination on these bases and recruits talented individuals from diverse backgrounds.