Senior HR Generalist

Company Overview

Commerce

IQ's AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world's largest marketplaces. With a global network of more than 900 retailers, our end-to-end platform helps 2,200+ of the world's leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries.

Learn more .



The Role:

The Senior HR Generalist at Commerce

IQ is a key member of the People & Culture team, providing hands-on HR support to assigned business units and leaders. This role partners closely with managers to deliver core HR programs, ensure consistent policy application, and support employee engagement and talent development initiatives.

You will act as the first point of contact for managers and employees on a range of HR matters,balancing day-to-day operational needs with project-based work that supports our growing, global organization. This position is ideal for someone with a strong HR foundation and who is ready to expand into a business-partnering capacity while still being involved in tactical execution.

This is a hybrid role to be based out of our Mountain View, CA headquarters. You will be expected to work onsite 3 days a week.

What You'll Do:

HR Business Partnering & Employee Support

• Serve as the primary HR contact for assigned departments or regions, handling employee questions, coaching managers, and guiding issue resolution.
• Partner with managers to address performance management, employee relations, and team engagement.
• Support the rollout and adoption of people programs in your client groups.

Talent Management & Development

• Coordinate talent review, succession planning, and development initiatives in partnership with senior HR leaders.
• Facilitate learning programs and provide resources to help managers grow leadership capability.
• Support onboarding and integration for new hires.

Compensation & Benefits

• Assist with annual compensation reviews, market benchmarking, and pay equity checks.
• Support benefit programs by responding to employee inquiries and ensuring smooth administration.

HR Operations & Compliance

• Ensure policies are understood and applied consistently across teams.
• Partner with People Ops to maintain accurate employee data and HR metrics.
• Monitor compliance with labor laws and company standards in relevant jurisdictions.

Employee Engagement & Culture

• Help implement and track engagement initiatives, surveys, and follow-up actions.
• Champion Diversity & Inclusion programs at the team and department level.

What You'll Bring:

Qualifications

• Bachelor's degree in Human Resources, Business, or related field.
• 5–8 years of progressive HR experience, ideally with exposure to both HR operations and business partnering.
• Experience in technology or high-growth companies preferred.
• Familiarity with multi-region HR practices is a plus.

Skills & Attributes

• Strong interpersonal and relationship-building skills.
• Ability to handle sensitive information with confidentiality and discretion.
• Problem-solving mindset with the ability to work in a fast-paced environment.
• Proficient in HRIS platforms and Microsoft Office/Google Workspace tools.

Benefits & Perks:

The typical base pay range for this role across the US is USD: $143,700 - $169,900/per year.

This base pay range may be inclusive of several career levels at Commerce

IQ and will be narrowed based on a number of factors including the candidate's experience, qualifications, and location.

Base salary is just one part of your total rewards package  may also be eligible for long-term incentives, in the form of company stock options, as well as potential discretionary bonuses. You will also receive access to:

• Comprehensive medical, vision, and dental coverage
• A 401(k)-retirement plan
• Short & long-term disability insurance
• Life insurance
• Paid parental leave
• Monthly reimbursements for gym, phone, and internet
• 10+ paid company holidays in each calendar year, quarterly Global Recharge Fridays, and unlimited PTO

Check out our Linked In page to learn more about what it's like to work at Commerce

IQ!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law. #J-18808-Ljbffr