Head of Consumer Banking

Intuit Credit Karma is a mission‑driven company focused on championing financial progress for more than 140 million members worldwide. We are best known for free credit scores, but members also turn to us for identity monitoring, credit card applications, insurance, and loans—everything related to their financial goals, all for free. Credit Karma has grown to more than 1,700 employees across offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.

What You’ll Do

• Connect the Credit Karma mission to our product strategy and vision, creating long‑ and short‑term plans to grow the business and aligning them with executive team and company goals.

• Drive passion and excitement within the team to help members make intelligent financial decisions.

• Guide the Banking Operations experience across the business with Compliance and Legal.

• Oversee and manage Risk and Fraud while maintaining a positive member experience.

• Drive innovation in AI and stable coins, setting the strategic vision and leading cross‑functional execution to deliver scalable, compliant financial products that redefine payments and treasury operation.

• Effectively manage execution based on multiple factors, including partner expectations, member feedback, market conditions, and company priorities.

• Manage P&L and secure the resources needed to achieve business goals.

• Leverage experience in multi‑tiered organizations to build successful partnerships with stakeholders across Intuit.

• Lead and develop a cross‑functional organization that is aligned with the business’s goals.

Who We’re Looking For

• 10+ years of leadership and operational experience in banking or neo‑banking.

• An entrepreneurial spirit, test‑and‑learn mindset.

• A track record of managing fast growth with high‑performing cross‑functional teams and business units.

• An MBA is preferred; prior strategy consulting experience is a plus.

What We’d Like to See

• Experience managing banking operations, money movement and payment capabilities, and risk/fraud operations.

• Strong product knowledge to drive best‑in‑class customer experiences.

• Strong experience with Marketing to drive aggressive growth at scale.

• Knowledge of running relationship rewards programs.

• The ability to thrive in a matrixed, multi‑vertical company, bringing out the best in teams across the organization.

• A strategic and creative mindset with a knack for transforming ideas into impactful business initiatives.

• Experience with analytical/data‑driven customer segmentation and marketing.

• A background working with partners and structuring new agreements.

• A history of leading product‑engineering teams to build and launch great products.

Benefits at Credit Karma Includes

• Medical and Dental Coverage

• Retirement Plan

• Commuter Benefits

• Wellness perks

• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)

• Education Perks

• Paid Gift Week in December

Pay Transparency Notice:
Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implement role‑based compensation, ensuring people in the same role receive the same pay with variations for geographic location only. The base salary range for this role is $350,000 – $400,000, plus equity and benefits.

Equal Employment Opportunity

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.

Privacy Policies

Credit Karma is strongly committed to protecting personal data. Please review our privacy policies: US Job Applicant Privacy Notice, UK Job Applicant Privacy Notice, India Job Applicant Privacy Notice.

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