Guest Experience&Services Coordinator

Job Summary

Serves as a customer service representative in a call center and provides work order management support for staff/customers.

Microsoft - 1065 La Avenida Street, Mountain View, CA 94043. Online applications accepted.

Full time schedule. Monday through Friday, hours may vary. More details upon interview.

2 years of previous related experience is preferred.

Full union benefits!

$31.00 per hour

• Support all briefings, engagements tours, events, summits & internal meetings.
• Prepare all Standard and Non-standard engagement support, including Name Cards, Agendas, Flags, Welcome Kits, Pads & Pens.
• Ensure that all rooms are set up accordingly and breakdown rooms after guests have departed.
• Communicate with internal teams to assist in setup, cleaning & last-minute requests.
• Monitor, track inventory & maintain adequate stock of amenities.
• Assist with projects, track applicable metrics & present the data to manager.
• Assist host with shipping & receiving of packages on behalf of customers & clients.
• Facility assistance, daily walkthroughs consisting of the monitoring and observation of day-to-day ongoing facility appearance & functionality.
• Coordinate, schedule & communicate furniture requests, changes, moves & inventory updates via diagrams.
• Assist the Facility & Guest Services Manager in ensuring the safety of our facility.
• Assist with development and implementation of operational processes & procedures.
• Organize and maintain essential information and resources in One Note, Teams sites, and SharePoint.
• Build strong relationships with clients, Compass teams, internal and external vendors, as needed.
• Escalate issues as they arise appropriately and through proper administrative channels & escalation paths.
• Additional duties as assigned.

Full-time and part-time positions offer a comprehensive benefits package including retirement plan, health, vision, disability, commuter benefits, flexible spending accounts, and more. For positions in Washington State, Maryland, or to be performed Remotely,  and pay transparency link.

Compass Group is an equal opportunity employer. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Applications are accepted on an ongoing basis. The company reserves the right to modify or change essential functions. The job post is not necessarily an exhaustive list.

Eurest maintains a drug-free workplace.

We will consider for employment all qualified applicants, including those with a criminal history, consistent with federal, state, and local laws.