Guest Experience & Services Coordinator

Eurest

• We are hiring immediately for a full time GUEST EXPERIENCE & SERVICES COORDINATOR position.
• Location
  :
  Microsoft - 1065 La Avenida Street, Mountain View, CA 94043.
  
  Note:
  
  online applications accepted only.
• Schedule
  :
  Full time schedule. Monday through Friday, hours may vary. More details upon interview.
• Requirement
  : 2 years of previous related experience is preferred.
  • Support all briefings, engagements tours, events, summits & internal meetings.
  • Assist with projects, track applicable metrics & present the data to manager.
  • Build strong relationships with clients, Compass teams, internal and external vendors, as needed.
• Perks:
  Full union benefits!
  Internal Employee Referral Bonus Available
• Fixed Pay Rate
  : $31.00 per hour

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition r
1498123.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: (Use the "Apply for this Job" box below)./moSkg

Final date to receive applications: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Eurest is recognized worldwide for standards of service and excellence within the food service industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, "connect with people, inspire through food, create solutions, and live our promise," is exemplified throughout our organization. Eurest is proud to serve the world’s most respected successful corporations, including many of the Fortune 500.

Summary: Serves as a customer service representative in a call center and provides work order management support for staff/customers.

Essential Duties and Responsibilities:

• Support all briefings, engagements tours, events, summits & internal meetings.
• Prepare all Standard and Non-standard engagement support, including Name Cards, Agendas, Flags, Welcome Kits, Pads & Pens, and others.
• Ensure that all rooms are set up accordingly and breakdown rooms after guests have departed.
• Communicate with internal teams to assist in setup, cleaning & last-minute requests.
• Monitor, track inventory & maintain adequate stock of amenities.
• Assist with projects, track applicable metrics & present the data to manager.
• Assist host with shipping & receiving of packages on behalf of customers & clients.
• Facility assistance, daily walkthroughs consisting of the monitoring and observation of day-to-day ongoing facility appearance & functionality. Including but not limited to issues related to paint, carpet, windows, flowers, plants, furniture, cleaning, repairs, etc.
• Coordinate, schedule & communicate furniture requests, changes, moves & inventory updates via diagrams, ensuring completion to the requestor’s specification.
• Assists the Facility & Guest Services Manager in ensuring the safety of our facility. Including but not limited to, assisting in emergency situations, as well as, updating safety documentation.
• Assist with development and implementation of operational processes & procedures.
• Organize and maintain essential information and resources in One Note, Teams sites, and SharePoint.
• Build strong relationships with clients, Compass teams, internal and external vendors, as needed.
• Escalate issues as they arise appropriately and through proper administrative channels & escalation paths.
• Additional duties as assigned

Associates at Eurest are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates:

• Retirement Plan,
• Associate Shopping Program,
• Health and Wellness Programs,
• Discount Marketplace,
• Identity Theft Protection,
• Pet Insurance,
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance,…