Senior Director, Lead Product Manager - Norton

Senior Director, Lead Product Manager - Norton 360

Join to apply for the Senior Director, Lead Product Manager - Norton 360 role at Gen

Join to apply for the Senior Director, Lead Product Manager - Norton 360 role at Gen

• Define and drive a clear, compelling long-term strategy and roadmap for Norton 360.
• Identify and prioritize opportunities that enhance the customer experience and strengthen the overall product offering.
• Make crisp decisions and tradeoffs grounded in customer needs, competitive insights, and business goals.
• Provide clear communication and strategic narrative to executives and stakeholders.

• Define and drive a clear, compelling long-term strategy and roadmap for Norton 360.
• Identify and prioritize opportunities that enhance the customer experience and strengthen the overall product offering.
• Make crisp decisions and tradeoffs grounded in customer needs, competitive insights, and business goals.
• Provide clear communication and strategic narrative to executives and stakeholders.

• Lead major product initiatives from idea to global launch, ensuring high-quality execution.
• Drive rigorous product discovery, including user research, problem framing, rapid prototyping, and A/B experimentation.
• Partner closely with engineering and design to deliver intuitive, performant, and reliable multi-device experiences.
• Set high standards for execution excellence—clear requirements, strong operational follow-through, and quality outcomes.

• Own performance across engagement, retention, and subscription revenue KPIs.
• Use analytics, segmentation, and cohort analysis to uncover insights and guide product decisions.
• Work with lifecycle and marketing teams to optimize onboarding, adoption, subscription flows, upgrades, and renewals.
• Ensure product decisions are grounded in data, experimentation, and measurable impact.

• Lead and influence cross-functional partners across engineering, design, analytics, customer success, and marketing.
• Build strong operational partnerships to ensure alignment on priorities, goals, and deliverables.
• Communicate effectively across the organization—simplifying complexity and driving alignment around key decisions.

• Mentor and develop product managers working across the Norton 360 portfolio.
• Foster a culture of customer-centricity, data-driven decision making, clarity, and accountability.
• Raise the bar for product practices, execution standards, and product quality across the organization.

Salary Ranges:
$ - $

Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds.

We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. Learn more about pay transparency.

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.